PetSmart is a leading pet supply and services retailer that offers over 10,000 products both in stores and online. The store caters to a wide range of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up their orders at local stores within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, Doggie Day Camp, and pet adoption. The staff are described as friendly, helpful, and animal lovers who go beyond basic interactions to assist customers. Customers appreciate the helpful guidance from employees and the polite, knowledgeable groomers. The store is considered a good place to find pets and pet supplies, with some customers sharing positive experiences with their new pets, like fish and hamsters. Overall, PetSmart is highly recommended for pet owners and lovers seeking a wide selection of pet products and services.