PetSmart is a large pet supply and services retailer that offers a wide variety of products and services for pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the wide selection of products, often choosing PetSmart when they need something quickly or if certain items are out of stock on Amazon. The store is known for being bright, clean, and well-organized, although some customers find it a bit confusing due to items being moved frequently. The staff receives high praise for being friendly, helpful, and knowledgeable, consistently providing excellent service. PetSmart also offers grooming, pet boarding, dog training, and adoption services at select locations. Customers enjoy visiting the store, especially the opportunity to see adoptable cats and puppies. The grooming services are highly regarded, with one customer noting their dogs coming out clean and beautiful. Even in urgent situations, staff members often go above and beyond to help, making visits warm and memorable. Overall, PetSmart is seen as a friendly, clean, and helpful place for pet owners to shop and access various pet services.
Always has everything I need. The prices are a bit high, but it's nice to be able to pick up what I need in a pinch. FYI The vet that they used to have inside has recently closed
June 2024
Some product prices are higher than Amazon, usually not too high, though... but they have a wide selection. Usually, I only go when I need something that day. Or if amazon doesn't have an item in stock.
