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“The sales associate met me as I walked into the store. We at right down at his desk an ask how could he help me.He the got me an estimate of what my plan would be with the additional equipment.”
“I don't know how I did it, but somehow, I accidentally (thought I had) deleted all of my calendar events on my phone. Online help could not solve the problem, and although I thought I had, I in fact had not backed my phone. Three years past and another three in the future of my (un-backed-up events) gone! Yikes! So, I went to my local T-Mobile store in Londonderry, NH looking for a miracle. Upon entering the store, I was greeted by a very nice lady named (I think) Zamaira. She patiently heard me out and indicated that this did not look good, but she summoned her co-worker, (whose name I believe was Angel), to try to help. Together, we conveyed to him what had taken place. This veryknowledgeable fellow understood the problem, and within about 30 seconds, not only fixed the problem, but was able explain to me what went wrong, so that I could avoid any future repeat performance. I was indescribably relieved and grateful! Thank you T-Mobile! So, guess who is setting automatic back-up on all systems right now, tonight? Yup, you bet I am!”
“I called PCMax and talked to Kevin and he let me know that he felt he could fix the problem with my laptop. I brought it in on Thursday afternoon and I picked it up Friday afternoon and everything was running great. He let me know up front what the cost would be. He then called me Friday morning to let me know it was ready. The price was reasonable and didn’t change from the original estimate. It was obvious that Kevin is highly knowledgeable and I would recommend him to all my friends.”
“Switched to T-Mobile after a disaterous run with Verizon. Joe and his team have great experience and service acumen. Joe and his team went above and beyond to provide me with exceptional service, helped me to push my rebates, and discounts through and cut my bill $75 bucks a month with the same service and features.
I drove from Boston to save on taxes, but I will continue to return to this store because of the level of service Tuscan Village provided, as well as the experience store itself.
This is a shining example of how every customer should be treated.”
“I went in for an upgrade and Angel helped me out. He made everything nice and easy and answered all my questions before I could even ask them. Will definitely recommend him to friends and family for future business”
“I could not find the review that I posted. I made a mistake on that review it was not Tarboro store. It was the Greenville store that let someone make a purchase on my account it has been a week now and I've got the runaround from the 611 number the fraud department etc. and the only person that has kept their word and try to help me fix anything is Dexter in the Tarboro store and he had nothing to do with the situation so my apologies to you Dexter for putting the wrong store down and thank you Dexter for reaching out and keeping your word and explaining so much more to me. My apologies for making a mistake about the store.”
“Extremely friendly and helpful staff, always offering great deals. This is the go-to spot for your Internet/TV service needs. 5 stars based on the employees alone, as they really do hire exceptional workers here.”
“These folks turned a horrendous experience at another T-Mobile store, that was less than a mile away, and make leaving Verizon simple and fun! Very busy on Sunday so I would recommend coming in during a week day.”
“This T mobile store is different from any other T mobile location we have ever been to. The employees there even the manager go out of their way to help you out ,specifically Stephanie , there are no words to describe how wonderful she is.
Great person, very professional, helpful , and the nicest thing about her is that She makes you very comfortable even if you run in to some difficulties , she goes out of her way to help you out and is the reason we keep coming back to this location.
My family and I we just want to say to her Thank you so much.???”
10AM - 7PM
French St, Lowell
Internet Service Providers
“I went to this store because I was insanely unsatisfied with AT&T and their BS and was looking for a more affordable phone provider. The associate who helped me, I believe his name was Allam, was very helpful and kind. He wasn't pushy and didn't try to sell me something I didn't need. I told him what my budget was and he followed through down to the last detail. I left the store having spent much less than I anticipated. Thanks for a pleasant experience.”
“Thank you to Christine and Mark who were lovely, polite, kind, and very helpful during my time at Xfinity. I had a hiccup with my hour long phone call with Xfinity‘s helpline and they were able to fix it seamlessly and save the weekend!”
“The manager think his name was Gardy was very helpful he always helps me with my account when I come in for bills and any issues I may have any time I stop by just want to say thank
You and great job ??”
“I went into the Londonderry Verizon twice in the last week. Jenna helped me save 40% on five items and switch two phones from xfinity to Verizon and activate a new line purchase.. I also worked with Steve who helped me trade my old phones in, get my rebates and sign up for my programming.. both representatives were very knowledgeable and professionals, waiting on a 60 year old guy who isn’t that technological savvy.. they were a gods end and gods gift to the elderly.. they deserve a bonus and should be running the store..”
“Always friendly and knowledgeable staff. We’ve been into this store several times for different products and left there completely feeling confident with our purchases. Shout out to Breannah for showing us all our options.”
“I stopped into this location on 05/10/2024 a little after 5:00pm or so. When I walked in I took a moment to find an employee by looking around and Raphael immediately noticed me and asked what he could help me with. I explained that I wanted to pay off my monthly phone bill, pay off my old iPhone 13 Pro (which broke a few days prior), and get the new iPhone 15.
He right away said that yes, we could do that. He directed me to pay my bill at a kiosk while he was arranging what was needed for my other requests. I had a little bit of trouble finding out my full balance, and he looked it up on the spot on his tablet and told me the full balance for me to type into the screen and make my payment.
Next, he told me that he was ready to start next steps and that he would return shortly with a quote. He returned in a timely manner and broke down all parts of the quotes, and answered all of my questions with easily understood elaborations.
He helped me set up my new phone in store, again answering my questions the entire time. It took around 20-25 minutes for my new phone to finish backing up from my old phone. During this time period he was very friendly and we shared a pleasant conversation, while he helped me through the different steps needed.
If you’re reading this before going into the store, request Raphael immediately! 10/10”
“the best service I changed from my old company with them and made everything online I placed a new order and the wrong device arrived I went to the store and they gave me my money back and they solved the problem with many offers”
“Great service! I had come from another location after being told false information preventing a trade in & upgraded of iPhones.Erica was attentive, accommodating and patient with us throughout the process of upgrading our iPhones.Thank you also to the other gentleman that was there (forgot your name!) for also providing the same kind of customer service.”
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“Angel helped us move 5 lines over from T-mobile and add a new line. As impatient as our 3 kids were, it never phased him. He accommodated us better than we could have hoped and we will be going back to him for all upgrades, issues, and questions that we may have going forward. He made our first interaction with Verizon as positive as it could have been.”