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“What an amazing store and experience, Dana was outstanding with his customer service skills and helping my whole family with their phones. I have been with T Mobile for 10 years and could not be happier with the service I have received. I would recommend this store to everyone.”
“Came in today for a possible phone upgrade. We were greeted by Chris. He was super informative and not pushy. We ended up leaving without a phone but purchased a streaming app bundle. He was so kind to my two little girls!! Errands like these can be stressful with kids but his demeanor made it run smoothly. Thank you!”
“I switched from Verizon to T Mobile and Lu took his time with me and ensured we got to capitalize on the promos for phones and tablets! He answered all my questions and I had tons! :-) Dave was also helpful and supportive. Overall my switch to T Mobile was stress free because the customer service provided in the store! We are loving our phones and the coverage is amazing in our remote area!”
“I lost my phone in the Boston Harbor. Came into Salem Verizon to get a new phone. Tony helped in the best way. He turned what was a very bad day into something good. I usually go to the Verizon in Nashua, but I now return to Verizon in Salem.”
“My custom build PC was having problems and then wouldn’t turn on. Took it in and Kevin had it apart and diagnosed within 10 minutes. Bought a new power supply and he installed it for me in under 30 minutes. Fantastic service.”
“The Best experience ever had shopping for a cell phone.
After a terrible experience at an authorized dealer in Methuen Massachusetts, this place solved all my issues and made my day.”
“Gilberto and Tristan were phenomenal! They were both very knowledgeable, patient, and had excellent customer service skills. They made the experience easy and enjoyable from start to finish. I would highly recommend them to anyone looking for great service. Thank you, Gilberto and Tristan!”
“I had the absolute best experience dealing with Wes Luna at the Team Mobile Store on Bridge Street in Lowell. He was very helpful and knowledgeable in all aspects of my account and adding a new phone and Apple Watch. I recommend him for anyone going into this store.
Thank You, Wes ?”
“These folks turned a horrendous experience at another T-Mobile store, that was less than a mile away, and make leaving Verizon simple and fun! Very busy on Sunday so I would recommend coming in during a week day.”
10AM - 8PM
199 Plain St, Lowell
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“Yad was a great help. We are moving into our first apartment and had to get internet, cable, and new phones. Yad helped us with all three, and at a great price. I highly recommend seeing him.”
“So I've had some great experiences with Verizon and some exceptionally bad experiences with Verizon. However this store has sorted every issue I've had to this day. I want to give a genuine thank you to Zach,John and, Jeff for being exceptional employees. They are attentive to their customers needs and genuinely care about our concerns. As far as I'm concerned they all deserve raises.”
“James , george, hass edianis... thank you for your expertise help with setting me up with my new phone . I highly recommend your mobile store on chelmsford street Lowell mass. I so much appreciate all of your help”
“David Chery was incredibly helpful. Very professional, kind, and knowledgeable. He put in 110% effort even for a customer that walked in right as they were closing.”
“I’m giving this five stars to this store which is a contracted store, it’s not actually Xfinity. Xfinity is a real pain in the butt to work with, but this store made it less of a pain to make changes to my Xfinity plan.
Prior to coming here, I had tried via Xfinity online chat and calling Xfinity over the span of two days, but just couldn’t get it done for some reason. I came into the store and got it done fairly quickly.”
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“Stoped in the store today with some miss information from Walmart on a Verizon prepaid plan. Will was awesome and helped me greatly getting me set up with a Verizon promotional deal. Over great experience!!”