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“The entire passport process was incredibly smooth and easy from start to finish. The staff was professional, patient and explained the process clearly, answered all questions, and what I expected to be a stressful task felt simple and organized. Highly recommend this USPS location for anyone needing passport services!”
8:30AM - 1PM 2 - 4:30PM
112 E Broadway, North Salem
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“I live in the city and usually ship things in the city. this usps trip was one million times better than any city usps experience. it made me consider moving back out to the suburbs.”
“Phenomenal service! I just went today and the woman and man who helped me send my wedding invitations were both great, they gave detailed pricing, answered all my questions, and so patient with me. I appreciated both of them! Enjoyed my experience here today - thank you so much USPS staff!”
“Love this neighborhood post office!! The post office clerk is always so nice and friendly- he's been there forever. The only problem I ever have is I tend to go when he's at lunch and it's closed. Really great post office though.”
“Tom helped me out today and went above and BEYOND to help me with my biometric fingerprinting and immigration questions! He was very kind & totally didn't have to do it, but he went out of his way to help me answer questions that he didn't need to answer. Thanks so much Tom... someone give this man a raise!”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica
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“Renee is the best, she is kind, patient, and knowledgeable. Honestly the entire staff here is a delight. I drive from two towns over to use this USPS. They deserve a gift, gratitude, and an award! Thank you for making a tedious task such a positive experience!”
“The ladies here, especially Paula, are extremely helpful and kind! Depending on what I’m sending, I am usually in and out of there in less than 10 minutes as well.”
“Plenty of parking spots outside, and space inside to prepare anything before mailing. They have friendly staff, describe possible options for mailing with patient. I found that they do have money orders to purchase, just in case if you didn’t know! ;)”
“Never had a problem with this location. Understand that they just work there and they don’t make the rules. So be patient and let them send your mails/packages…”
9AM - 12PM 1 - 4:30PM
20 Market St, Lowell
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“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
8:30AM - 5:30PM
45 Alpine Ln, Chelmsford
Post Offices
“Staff at this post office is always very helpful. Sometimes my shipping is not prepared as it should be so I appreciate their patience and support. I always leave with a smile.”
7:30AM - 5:30PM
155 Father Morissette Blvd, Lowell
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“It was the usual very busy Saturday afternoon at the post office and I was dreading the wait after seeing the long line. But the woman at the front kept the line moving, even while some customers can be difficult or came very unprepared, she still did it all with a smile. Also super thankful for Ryan being able to retrieve forever stamps that I was hoping to have for wedding invitations. I was worried theyd be sold out of the ones I was looking for, but he made sure to check in the back for us. I didn’t want to bother since it was a busy Saturday, but he was so quick, and we were all in and out in a timely manner! Kudos to them for handling the madness with grace.”
“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”
“love this post office! respectfully, if whoever saw my review, just know that I was 100% talking about Lawrence postmaster and I've had no issues with methuen's post office ever. they've been so kind. so generous. really good consumer respect so let's just clear the air. my apologies and shout out to the people in Methuen post office for being great staff and really empathetic to my situations and helping. thank you,”
“Michelle is an amazing employee who works her butt off and consistently goes above and beyond. She treats every customer with respect and hustles every single day to deliver the best service and the most positive experience possible.
With that being said…
She should not have to work alone. Every day she faces a line out the door, overflowing packages across the counter and down the hallway, and the workload of multiple people—all by herself. USPS truly needs to hire additional help to support her. Having three registers but only one employee is not fair to Michelle, and it’s not fair to the customers relying on this location.
Thank you, Michelle, for everything you do.
Now it’s time for management to step up and support you the way you support everyone else.”
9AM - 5:30PM
254 Daniel Webster Hwy Unit 1, Nashua
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“I’m very new to doing almost daily deliveries through USPS. I have to say that the front desk assistants have been very kind, helpful, and VERY patient with me. I usually have 5+ packages to be sent out and the first couple of trips were difficult for me. I can’t remember his name but the man at the desk was so friendly and didn’t make me feel rushed or stupid. My multiple packages have also been shipped out the day of or the day after drop off which I appreciate so much for my customers! I will continue to do business with this Nashua location!”
“Sometimes you run into people who really go above and beyond for you. Today I met Liz when I was renewing my kids passport and she was amazing. I really appreciated her patience and her kindness.”
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“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”