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“Always amazing in every, single way! For the first time in all the years I am using DMS for my memory needs (I've worked for Apple, Microsoft and IBM so you do the math), I've never had a memory stick of theirs go down. Today it happened and because of how my Mac Pro Tower is set up, I can't easily access the machine to test which one of 8 sticks (The mac Pro takes 8 sticks on 2 daughterboards) was the culprit. Using the system profiler, I found which set was giving me trouble and the person on the phone said he would immediately send me out a replacement set of 4 sticks, eliminating the hassle of swapping out stick after stick. Hands down, they are the best! I would NEVER buy from anyone but them when it comes to my computer/tech needs. I highly recommend you give them a call!”
“Dave is the BEST I've met when it comes to anything electronic. He's always right there to help me out when I've got a crisis. He's super busy all the time (which in itself speaks volumes) yet still manages to me feel like my business is his only client. I highly recommend Laptop Universe for all your computer needs, phone systems, security systems etc. I bought a Grandstream phone system and got rid of Fairpoint which was an investment up front but will save thousands in the long run.”
“We came here to look at TVs for my 80 year old mother. Andrew was fantastic in helping her make decisions—answering all of her questions clearly and giving her different options. We appreciate his time and patience!”
“The customer service at the store is exceptoinal. There was a woman named Anabelle that entertainted our kids with educational activities on iPads while we got our devices fixed. We had to go back a second time and the people at the store were just as helpful.”
Computers
Computers
Computers
Computers
Computers
“Kevin was very helpful with troubleshooting and running tests with my modern gaming pc. Can’t recommend enough, he helped me with problems I had been dealing with for months. Highly knowledgeable and fantastic service.”