Homesense is a unique home store that offers a variety of unexpected styles and exceptional savings on furniture and décor. Shoppers can explore quality leather sofas, handwoven rugs, and a selection of chandeliers, while being inspired by an art gallery. The store features a constantly changing inventory of famous brands and global discoveries, making it a delightful destination for home improvement enthusiasts.
Customer service at Homesense stands out, with staff members like Dylan, Amy, Jessie, and Frank going above and beyond to assist shoppers. They are known for their friendliness and helpfulness, ensuring a pleasant shopping experience. Many customers appreciate the attentive service, including assistance with moving large items. The store is also noted for its cleanliness, including well-maintained facilities. Overall, Homesense is recognized for its welcoming atmosphere and dedicated staff, making it a favorite among shoppers looking for home décor solutions.
Bought 2 recliners in Salem and Frank was incredibly helpful! the moment I walked him he offered his help and his customer service was impeccable. He delivered the chairs to my car and fit both of them in when I didn’t think it was remotely possible. Thank you Frank-much appreciated!
April 2026
Katie the Manager CRUSHED my customer service expectations when I was purchasing a couch. She went above and beyond to fix an issue and understood my immediate timing and needs. She has won my business forever! Thanks Katie!!
April 2026
Great experience today at the store talked with Frank about a light fixture He was kind, patient and professional helped me take down the fixture and placed it in my car. Greatly appreciate Frank!!!
