Metro by T-Mobile at 380 Lafayette Rd is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the knowledgeable team members, especially Eric, who is praised for his patience and expertise in helping with phone issues and setting up new lines. Ashley and Amy are also highly recommended for their quick, thorough assistance with device problems, including fixing phones, transferring contacts, and ordering replacements. Customers have had positive experiences resolving issues such as slow phones, pop-up ads, and call problems, often leaving satisfied with the quick and friendly service. Many reviewers prefer this store over others, highlighting its professionalism and dedication to customer satisfaction. The store offers a variety of prepaid plans with unlimited talk, text, and data, along with 5G phones from brands like Apple, Samsung, and OnePlus. Overall, the team at this location is committed to helping customers with their device needs in a friendly and efficient manner.
Thanks Jamar for helping me out with my phone! Really appreciate.
July 2026
Wendy went above and beyond to make certain we were satisfied before leaving the store. Things weren't her fault that happened and she handled the situation with great patience. I definitely want her to always wait on us.
June 2026
Jamar from the seabrook NH location customer service was top tier! He is very educated in the company and products as well as troubleshooting. Jamar exceeded my expectations and was able to help me where management failed to do so . If I could give him 10 stars 🌟 I would he went above and beyond. Thank you
