Metro by T-Mobile at 380 Lafayette Rd is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the knowledgeable team members, especially Eric, who is praised for his patience and expertise in helping with phone issues and setting up new lines. Ashley and Amy are also highly recommended for their quick, thorough assistance with device problems, including fixing phones, transferring contacts, and ordering replacements. Customers have had positive experiences resolving issues such as slow phones, pop-up ads, and call problems, often leaving satisfied with the quick and friendly service. Many reviewers prefer this store over others, highlighting its professionalism and dedication to customer satisfaction. The store offers a variety of prepaid plans with unlimited talk, text, and data, along with 5G phones from brands like Apple, Samsung, and OnePlus. Overall, the team at this location is committed to helping customers with their device needs in a friendly and efficient manner.
Hector did a fantastic Job and I really Appreciated his patience in resetting my password definitely well recommended.
June 2026
This gentleman Jamar helped me where no one could. Had a virus and cleaned my phone and sped up. He is super amazing and recommended to all! He is kind and he is knowledgeable and he is the best
May 2026
The gentleman name Jamar helped me where 6-1-1 couldn't. Fixed my calling problem and sped up my Galaxy A16! No more anxiety!!
