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“The representative I worked, Peter, with was incredibly friendly, professional, and helpful. Had no idea what I needed or what I was doing, and he provided perfect guidance!”
“The ease of returning packages. Either through automatic amazon return or the employee it's very easy . Especially when you have a return that requires a new label and id's and other info in the return. I'm grateful for the help they give in filling it all out and putting a label on it for us. Plus the service is great friendly help. Thank you for what you do.”
“Every time I come here the staff is always so happy, welcoming and helpful. For a small location, if there is a line it moves very quickly. They know their ship... lol”
“I was in last week and Mike S. was super helpful and knowledgeable about a 1996 Colibri Mickey Mouse themed pen and mech. pencil set, that I received as a gift way back when. I needed refills and Mike brought me to the right aisle and he advised me based on taking a close look at both items from the set. Thank you Mike for such GREAT service!!”
“I am a mobile notary covering Massachusetts and New Hampshire and use Salem NH Staples store for my marketing and bits needed for my business. Great service from associates and the store manager. Definitely my preferred store”
“Great service will come again staff made shipment a breeze . My first time sending something international will be back again ! Check them out . Everything was quick done .”
“Melissa is the best!!!!! She's always so helpful with our organization's printing needs. She always makes great suggestions as well on design, potential discounts, timing etc. Love doing business there!!!!”
8:30AM - 1PM 2 - 4:30PM
112 E Broadway, North Salem
Shipping Centers
“I live in the city and usually ship things in the city. this usps trip was one million times better than any city usps experience. it made me consider moving back out to the suburbs.”
“The entire passport process was incredibly smooth and easy from start to finish. The staff was professional, patient and explained the process clearly, answered all questions, and what I expected to be a stressful task felt simple and organized. Highly recommend this USPS location for anyone needing passport services!”
8AM - 6:30PM
215 S Broadway, Salem
Shipping Centers
“This is an excellent UPS store based on my experience. Lauren tries to keep everything moving even when the line is long. She personally packed up 40 pieces of antique stemware that I had to send out and made sure it was safe and sound. I have also used the notary here and they are very patient and helpful. 5 Stars!”
“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”
“I just wanna give a big shout out to Shane Burleigh and Derrick Hewitt and the team at this Estes terminal. We had recently worked with a new customer who was experiencing downtime from machinery failures, who had to expedite one of the machines for repair. After that machine was fixed, the back up machine needed to be repaired and we needed to get it picked up quickly, and I worked through Derrick and Shane to promptly get a regular service pick up made and moving. The reason for the five stars is not because of the quick follow up, which was greatly appreciated, but rather the professionalism and how Shane just went about his business getting it done for us. Estes is a core carrier of ours not because of their pricing but because of their people. Derrick has always been Available, caring and consistent and I’ve yet to work with an Estes Operations person who doesn’t care. I’ve been in this business a long time, and I compliment go first to Rob Estes whom I met several times early in my career and what he’s built with his family, but most importantly to the great people that work for this company. Thank you from all of us at New Light! ??❤️?”
“Tom helped me out today and went above and BEYOND to help me with my biometric fingerprinting and immigration questions! He was very kind & totally didn't have to do it, but he went out of his way to help me answer questions that he didn't need to answer. Thanks so much Tom... someone give this man a raise!”
“The ladies here, especially Paula, are extremely helpful and kind! Depending on what I’m sending, I am usually in and out of there in less than 10 minutes as well.”
“Changed from ABF because they would often no-show scheduled pickups and had less than favorably customer service. So far, Old Dominion has been nothing but prompt, punctual, courteous and understanding. The driver is super friendly.”
“Scott M did an amazing job transporting our equipment. He skillfully navigated our lot and delivered the pallet exactly where it should have been. Extremely friendly. Also great communication and He was right on time. Highly recommend!”
“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”
8:30 - 11AM 11:30AM - 5PM
345 Main St, Sandown
Shipping Centers
“Friendly staff in the office, helped me with a special request with a smile. Our delivery is consistent and reliable. I appreciate all they do to deliver to us even in NH winter weather!”
“Oh. My. God. Bob is a life saver!!!! Absolute genius. Saved me from shipping a very, very valuable item to a fraudulent destination. Customer service was amazing! So nice, friendly, fast, and overall concerned for the wellbeing of the customer. Thank you sooo much!!”
8:30AM - 5PM
86 Nashua Rd, Londonderry
Shipping Centers
“Michelle is an amazing employee who works her butt off and consistently goes above and beyond. She treats every customer with respect and hustles every single day to deliver the best service and the most positive experience possible.
With that being said…
She should not have to work alone. Every day she faces a line out the door, overflowing packages across the counter and down the hallway, and the workload of multiple people—all by herself. USPS truly needs to hire additional help to support her. Having three registers but only one employee is not fair to Michelle, and it’s not fair to the customers relying on this location.
Thank you, Michelle, for everything you do.
Now it’s time for management to step up and support you the way you support everyone else.”
“Amy, is an Angel spent hours working with me to help me,get what I was print right, while still helping other customers. Customer service still lives in this location and I am so happy I came here. THANK YOU VERY MUCH AMY!”
7AM - 5PM
163 Howe St, Methuen
Shipping Centers
“This place has it all, it is A convenience store , bakery shop, a post office and a dunk in donuts. The service is great , the place is nice and clean at all times of the day, with plenty of parking.”
9AM - 5:30PM
254 Daniel Webster Hwy Unit 1, Nashua
Shipping Centers
“I’m very new to doing almost daily deliveries through USPS. I have to say that the front desk assistants have been very kind, helpful, and VERY patient with me. I usually have 5+ packages to be sent out and the first couple of trips were difficult for me. I can’t remember his name but the man at the desk was so friendly and didn’t make me feel rushed or stupid. My multiple packages have also been shipped out the day of or the day after drop off which I appreciate so much for my customers! I will continue to do business with this Nashua location!”
“I am surprised to see all of the negative comments and reviews. I have been going to this UPS store for years and the gentleman there is always very nice. Just busy. I even went there one time needing a notary public to sign an application paper to obtain a proper license for a job with the Massachusetts CCC and he did it for free. I am in that store once a week and have never had a problem. Sometimes people just have bad days. Maybe these people encountered him on a bad day IDK. I will actually be going there on Monday with a very large box and expect nothing but professionalism from him. I wish to extend my deepest appreciation to the man that runs the UPS store in the variety store is one solid guy. Don’t listen to all these haters. They must have a personal vendetta against this man.”
“Fedex Londonderry. Can I please have some help with my package? I work offshore on a ship. I mailed a bottle of rum to my boyfriend for his birthday gift.
I have my tracking number and everything. Can someone please help me via email? The website is only giving me phone call options and all I have is email.”
8:30AM - 5PM
24 Tsienneto Rd, Derry
Shipping Centers
“I showed up in a blizzard and they were there! Nicole was polite and friendly. I'm there every couple of months to ship out items and it's always a breeze.”
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“Never had a problem with this location. Understand that they just work there and they don’t make the rules. So be patient and let them send your mails/packages…”