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“Mike was incredibly helpful transferring mine and my family’s phones all together at once at a quick and efficient pace. Could not recommend more coming here and asking for Mike to purchase a new phone and transfer the information!”
“Sam is the best! Very professional and customer service was amazing! He saved me money and took his time making sure my new phone and watch were paired and ready to go when I left the store! Thanks Sam, you’ve gain a loyal customer and friend!”
“I've been on the phone for hours before I talked to my saving grace KATRINA! Not only is she super sweet but the BEST service I have EVER received! 10 stars!!!”
“Eddie is the best Verizon rep we have ever dealt with . He always goes above and beyond for us since the the first time we upgraded our son . So here we are again upgrading my phone . Thanks again Eddie .”
“Truly the best experience I’ve ever had at a wireless store. The brothers who own the place are helpful trustworthy and actually care about doing right by their costumers. Got 5 lines today and they got me every discount I qualified for, waived every fee they could, and we had a great conversation while all that happened in the background. I will only ever deal with these guys from here on out and will recommend to everyone to do the same”
“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”
“Stop at Verizon in Warren today to upgrade to the new iPhone 15.Ben helped me out getting it done and was very helpful and knowledgeable about everything. I’d give this trip to Verizon a 5 star rating!”
“I’ve had my phone for two years and the protective screen was chipped on a few corners I brought to Zagg and the guy there was so helpful! It was replaced for just 14.99! I’m so happy! Great product great service!”
“It's the best AT&T store I have ever been to. Jay provided us with fantastic service. He was able to help my family and me lower our phone bills and help us upgrade our phones. Very professional and accommodating. I would highly recommend going to this AT&T store.”
“Had a great experience purchasing my daughter’s first cell phone at this store yesterday. There was no wait time at all and we were greeted immediately. Nelson was extremely helpful and knowledgeable. He took a lot of time to help my daughter pick what she wanted, and explained certain features to her. He made sure we knew we could come back and see him for tech help any time. This process could not have gone smoother, and Nelson is a great asset to this location.”
“Omar was fantastic! Costco caused much delay and many problems hindering us from getting the new phones activated … Omar was able to overcome these obstacles and rectify the situation. He was also a pleasure to work with.”
“I recently had an emergency/stolen phone while I was out of town. I immediately went to this store upon my return home and the representative, Andrew, could not have been more helpful. He was a pleasure to deal with under very stressful circumstances and he made the process of replacing my phone much easier than I imagined it would be....Thank you Andrew for your help! (PS- the trainee in the store was also very pleasant and knowledgable)”
“Ryan N. & Matthew L. are the definition of professionals. They were incredibly patient in answering all of my questions when switching services, as well as getting my new phone up and running. They made sure to lay out all of my options and make suggestions that fit my needs best. Moving forward, I will only be coming to this location! Thank you for a GREAT experience.”
“I will only go to this store. The service is excellent and the people that work here are extremely knowledgeable. Thanks John for always being so helpful, it’s truly appreciated!”
“My mother needed a car phone holder. There are way to many choices online and I was feeling confused so when walking beautiful Somerville I stopped in this shop to find one. The employee was helpful and knowledgeable and there were several different types of phone holders. I went with the employees choice and my mom loves it and it has worked great for over a year and still going. I will definitely be back.”
“Joel at the AT&T store was a HUGE help when we tried to get our mom a new phone! They didn’t have any in stock but he made sure to search the whole store for one! He also gave us a secondary option so we could walk out with a phone today! He was great and deserves a raise lol”
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“I want to the store to get a new phone after losing the one I had. I was proved the best options for replacement quickly and in an efficient manner. All my questions were answered by a knowledgeable and friendly employee.”