The United States Postal Service location at 570 Broadway offers walk-in passport services. Experiences with this service vary. Some customers report extremely easy and fast processes, with clerks described as really fast, helpful, extremely helpful, professional, fast, efficient, nice, and friendly. Several recommend this post office for passports, noting completion in 30 minutes or less. One customer was totally satisfied, receiving a passport very fast even with regular service. However, other reviews mention significant frustrations. These include canceled appointments without notice, leading to wasted trips. A common complaint is very long lines, with only one queue for everything and often only one window open, resulting in waits of around half an hour. The photo facility is noted as unreliable, with recommendations to bring completed applications and photos to make the process easier. Despite the mixed feedback on logistics, the staff's professionalism is consistently highlighted as a positive aspect of the experience.
This place a negative zero plus plus... The manager is no help to the staff. It's so sad that the post office is one of the horrible place to visit. The lines are all the way out the door and the manager will still not assist the staff. Please Please avoid all the post office if you can.
May 2026
Its 5:39pm and there is about 15 people in line with ONE cashier. There arent any priority supplies in the lobby….. Great Job Usps!
May 2026
Its bad service here I don't ever never see this in any place
