“We were in a few times last week and made purchases each time. Unfortunately we found 2 different clerks to be cold and a bit unkind in personality which was extra disappointing because we liked the store. The older clerk treated my wife and daughter like they were guilty until proven innocent, staring them down while they looked at jewelry, acting like they might steal something. This, of course, made us very uncomfortable. We still made our purchases there nonetheless.
Though the staff was a bit abrasive, we enjoyed the merchandise they carry. We bought a bunch of stuff. We also found their pricing to be very fair, which can not be said about all the local shops near there.
I see below that they are somewhat rude in replies to bad reviews. They ought to be more apologetic. I think they get annoyed with tourists, but they need to realize they have no business at all without the tourists, so there's room for improvement with their customer service. I think 4 stars is actually a bit generous.”
“My grandparents have a condo essentially right next to this place, so we see what's happening here all the time. The sailboat classes they have for kids during the day are fun to watch and then the live music at night is awesome! If it's nice outside, we like to sit outside on the porch and listen to the music!”
“We just bought our 2nd surfboard this summer from S & P, and just like the first time, we were beyond pleased with how great Matt and his team is. They go out of their way to explain the differences in board design, pros and cons of each type, and making the best recommendation. When we were indecisive earlier in the summer, they even suggested we go somewhere else to find a specific style, which tells you they have your best interest in mind and aren't trying to sell you on something you don't want. My son used his new board this afternoon and the difference was remarkable, which was also the case for my other son's experience earlier in the summer. Matt and his team are passionate surfers and it shows every time we go in. Thank you guys!”