Sporting Goods in Beach Haven, NJ

“There is nothing better than seeing a business bringing a ⭐️ 5 star ⭐️ customer experience, right?

To me it looks like:
Great Product
Customer Service
Kindness

And oh boy did South End Surf ‘N Paddle deliver for the witchy paddle this weekend.

Great product = Boards were great
Customer Service = Ease of rental
Kindness = Helping out

I watched the owner all through out the witchy paddle and he helped people into the water and OUT (hello witches struggling to get out of the water in their wet costumes). He was knowledgeable, kind and easy to work with.

If you are looking for great customer service, to support a local business, and a great rental service - you found it!”

“My grandparents have a condo essentially right next to this place, so we see what's happening here all the time. The sailboat classes they have for kids during the day are fun to watch and then the live music at night is awesome! If it's nice outside, we like to sit outside on the porch and listen to the music!”

“We were in a few times last week and made purchases each time. Unfortunately we found 2 different clerks to be cold and a bit unkind in personality which was extra disappointing because we liked the store. The older clerk treated my wife and daughter like they were guilty until proven innocent, staring them down while they looked at jewelry, acting like they might steal something. This, of course, made us very uncomfortable. We still made our purchases there nonetheless.

Though the staff was a bit abrasive, we enjoyed the merchandise they carry. We bought a bunch of stuff. We also found their pricing to be very fair, which can not be said about all the local shops near there.

I see below that they are somewhat rude in replies to bad reviews. They ought to be more apologetic. I think they get annoyed with tourists, but they need to realize they have no business at all without the tourists, so there's room for improvement with their customer service. I think 4 stars is actually a bit generous.”