10AM - 8PM
157 US-206, Chester“Jon is always extremely helpful and knowledgeable when I have visited the store. He goes above and beyond for all of his customers and I would recommend him to anyone!”
“Doubt with Matt he was a great customer service representative. He solved my problems. I had with Verizon and took care of me completely with no cost up front. Great guy very professional”
9AM - 6PM
756 US-202, Bridgewater“I was frustrated with cell phone disconnecting from network daily and requiring frequent network reset. I suffered through logging into and waiting for Tech Coach several times. I called 611, only to be told after hours. I finally, out if desperation, went to the Verizon store at the Wegman Center in Bridgewater. Jose B took the time to assess the problem and order a replacement phone under warranty, no charge. The phone arrived and I followed the instructions to activate...unsuccessfully. Yet another round of waiting for Tech Coach, only to get a tape that my account was not covered. Adding insult, 611 once again played tape that it was after business hours. I arrived at Bridgewater store and waited 5-10 minutes to see Jose B. who assesses the situation and activated the phone. Kudos to Jose B!”
“I just have to give a shout out to Trisha at the Streets of Chester location. My 84-year-old dad was having issues with his phone and went into that store to see what his options were. Trisha spent a great deal of time going over things with my Dad and helped him fix a problem with his cell phone that another store worked on for over a week and could not resolve. We were SO impressed with her incredible knowledge and patience. It is so rare to find someone that truly cares about helping people in the way she did. We would highly recommend that location to anyone looking for superior customer service”
“This is my go to place, never a long wait. Everyone is helpful and efficient. They know their products & easily help you fix glitches. I go out of my way to use this store. So worth the drive though.”
“Eddie is the best Verizon rep we have ever dealt with . He always goes above and beyond for us since the the first time we upgraded our son . So here we are again upgrading my phone . Thanks again Eddie .”