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“Marilyn Cruz assisted me today! I'm older and I am not tech savvy. In spite of that, Ms. Cruz showed patience, kindness and respect towards me. I will always hope to sit with her only when I come to the bank. I am just not use to receiving this type of service anymore; it's refreshing. Keep up the great work Valley with your hiring practices! Well done!”
“I wanted to write a review on the actual valley website but for some reason I never received a survey to fill out via email. My dad and I have been going to this branch for years when he passed away last year all the ladies were so sweet and caring. Even when he was sick they would still ask about him. This branch has been amazing with helping me with my banking business. My fiance and I opened up a CD with Yrene Avilesshe was simply amazing and helpful. She answered all our questions and took her time to make sure everything was good. She also even did a follow up call to check on everything and asked if we needed any help! I highly recommend her for your banking needs and I highly recommend this branch. They know you by name and the teller Irene is so sweet too!”
“Naseem was an incredibly attentive and informative banker. She always kept a courtiers attitude and was willing to give me time to adjust to everything. I would highly recommend her for anyone who is having difficulties with chase. I managed to accomplish everything in the same day”
“All the staff members are good.specifically Diana bank manager is the best. she works to hard. she always try to help.she doesn’t have word like no for any kind of work. no words for her to explain how’s she good again thank you Diana for helping us”
“My father and I went to this branch today in hopes of clearing up his account. My dad has early onset dementia and he has a heavy Geechee accent. He was unable to articulate his needs yesterday on 4/22/26. However, we were lucky enough to get Andria F to help us. She was very patient, kind and understanding while resolving our problem. She explained what our options were for next month if we run into the same situation.
My father said because she was so kind he would definitely come back to this branch and recommend Andria F to anyone who is looking for a timely and accurate resolution.”
“I went to the bank to resolve an issue. The manager immediately came out to help me. She went above and beyond. I’m greatful to have gone into the Belleville branch!”
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“I only have good experiences working with staff in the bank. They are helpful and willing to explain any questions I asked. Jennifer today was sincere and knowledgeable in our meeting. Thank you.”