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“My car was towed to this location. I spent just 7 minutes, had papers signed and I was out there with my car. Easy and straightforward. The guys there were very professional.”
“Outstanding Extra Storage Service!
The extra storage has been a game-changer. It’s easy to use, dependable, and gives me the flexibility to keep everything organized without worry. I really appreciate the smooth performance and convenience it brings. I’m very satisfied and would gladly recommend it to others!”
“Marisol was way more than professional. I was eager to obtain the information I needed but she was very calm, courteous and respectful. Very professional and that made me feel good knowing she was listening to me needs. She went above and beyond and got me exactly what I needed. A bad day turned good.”
“The storage is great, very clean and spacious. Totally worth its price and the office is very helpful. Warm welcome as well as Justin explained me everything and showed how to find my space.”
“Riaz and Gregory were both very very helpful with my move in and explained/answered all of my questions thoroughly and in great detail. They were both very respectful and this property is in good shape.”
“Was dreading opening up a unit today but went in and was helped by Brandon who had me in and out in less than 20 minutes one less thing to worry about thanks man”
“TYESHA was so helpful and I really appreciate her service and attention. She helped me a lot and solved all my concerns. I 'am so satisfied and strongly recommend.”
“First time I came to Extra Space Storage at this location and I gotta say that the lady at the front desk, her name is Luz, she was so kind and explained everything to me very clearly. I will definitely recommend my friends and family to come to this storage location.”
9:30AM - 6PM
359 Wales Ave, Bronx
Self Storage
“Let me start by saying—this has to be the best Extra Space Storage in NYC, maybe even the best storage facility in the city, period. The facility is spotless. I didn’t see a single rat dropping, no roach, nothing—and for me, that’s incredibly important. Cleanliness is clearly a priority here, and it shows. The entire place is extremely well maintained, even the bathroom, which is rare when it comes to storage facilities. When I arrived to store my belongings, I realized I had overlooked an important detail: my items needed to be kept in a climate-controlled environment, and unfortunately, this location doesn’t offer that. I had a bit of a meltdown—but Justin, the store manager, was incredibly kind and accommodating. He listened to my concerns (and frustration with myself), reassured me that we’d find a solution—and we did. Moving is stressful enough, so I deeply appreciated the time and attention both Justin and Asia gave me. They went out of their way to make sure I felt comfortable and supported during the process.I've stored at several places before, and this one stands out because the staff genuinely care about what they do. The level of customer service here is exceptional. I sincerely hope upper management and corporate take notice—Justin and Asia deserve recognition for the superb job they’re doing. PS - See attached pics of the unit I chose. My unit was a 10 x 10…. Bigger than I needed”
“Sharina needs to be the prompted. The way she just handled not one but 3 phone calls while still attending and getting me set up. It was like watching great movie staring yourself. Thank you so much Ms Sharina, and keep that beautiful smile shining mama ?”
“Andy was an absolutely pleasure to work with! He went above and beyond in customer experience and the next time we need a storage unit, we will book here. 6 out of 5 stars!”
“Staff are very nice, respectful and very helpful always helping me out with all my requests and I’ve ever need help. They’re always available. Appreciate them. Specially Malcolm, He helped me multiple times if you ever need anything, he is your man”
“The most amazing experience I've had at a storage facility. Peta is very helpful with all your needs. All the employees are easy to talk to and are very knowledgeable.”
“This place has convenient and easy-to-get-to storage spaces of all sizes. And my experience of staff members Byron and Daniel is EXEMPLARY. They are helpful, respectful, they explain things...
I had to move a booth and change it out of a former employee of my company and, although documentation was required, they made it clear and easy what to do.
All goes well here and I am a seriously satisfied customer. Thanks guys!”
“I secured a great rate by pre-paying a few months in advance. The facility tour was thorough, with clear instruction on storage space and after-hours access using phone codes. Aisha was outstanding—knowledgeable, professional, and very helpful throughout the process”
9:30AM - 6PM
3330 Broadway, New York
Self Storage
“Robby was very helpful with answering my questions. Great service and very knowledgeable. Shopping around for when my son moves to NYC and definitely will be back to one of the Harlem locations!”
“I am so happy with my service at Extra Space Storage. Louis is very knowledgeable and informative. Any questions I may have are answered immediately. Louis makes sure that his customers her satisfied with their choice in unit and service. I hope he gets a promotion for all his hard work ??
Lesly”
9:30AM - 6PM
601 E 137th St, Bronx
Self Storage
“Highly recommend coming to this location solely for Justin and Raquel’s customer service ! I came yesterday to stop by and ask a million questions, as ive been searching for a storage unit and they sold me ! Everything was super easy and its even less than 5 min away from me ! They are both extremely nice and helpful and Im extremely grateful , thank you !”
“Great service . Employee lui is a wonderful employee, gives out information and very helpful tips for units information , the help that he provided was also very helpful”
“Anthony treated me right explained everything well and professional he made me feel comfortable through the hard tragic I just experienced I highly recommend everyone to come here and ask for him his the general manager”
“Robbie provided excellent service and was extremely helpful throughout the entire process. He was professional, patient, and made everything clear and easy. I really appreciate his support and the great customer experience he delivered. Thank you, Robbie!”
“April did an amazing job in helping me with getting the store space. The entire process was smooth and fast. She is extremely professional and efficient. Thank you April from coming from your brake to assist me.”
“This is my first time renting a storage space, so far my experience has been very good due in part to Jennifer Rodriguez. She was so kind, professional and extremely helpful.”
“Kat was really helpful! She explained to me all the prices and promotions available at the moment. We walked through all the units finding the one that was right for me definitely a very good experience with her!”
“Orlando Groves is a one-man army regarded individual in the customer service industry, whose exceptional approach to customer satisfaction has garnered positive feedback from numerous individuals. As a professional in this field, I am particularly impressed by Groves’s compassionate and focused demeanor, which enables him to provide exceptional customer experiences. Many of my colleagues and I have personally benefited from Groves’s services, and I strongly recommend that readers of this review consider seeking his assistance to experience firsthand his commitment to fairness and friendliness in all customer interactions.”
“I would recommend all of my family and friends to use this public storage facility. Esannah gave me great service and made the process stress free!! I couldn’t ask for better help!”
“Extra Space Storage is Phenomenal. This place has been a huge blessing to me and my family, even the Staff here are amazing. They helped me resolve a very serious issue with total care and Compassion. I would gladly Promote this place to any and everyone, you will love this place as much as I do.”
“I have been with Extra Space Storage for many years now. It’s a great place to store your memories! All the things you want to keep and pass down but don’t want cluttering your living space. The Edgewater location is very well kept and secure in my opinion. Also I love the staff. They are helpful and really genuine people. Highly recommend Extra Space Storage in Edgewater, NJ for your storing needs!!”
“Storege places very nice people never had a problem . Workers there are very helpful to us as old people and caring for your stuff and containers. I appreciate them a lot. I wish more. Storege will be like them. They do the best they can that you always clean. The floors are always nice and shiny. You could go to every locker everywhere and everything is nice and clean Now as you know the other people who take advantage of them, but they always maintain their call and let them know the policy. I have my Storege for my mother there and I am very happy. They remind me if I forget they work with me if I’m going to problems but they always there for me and this is what I like About their storage . We need more people like them. It’s been quite a while. I’ve been with them and I’m very happy. Personally, I’m not related to them. I do not know them but the vibes they have a very positive towards myself and my mom. And God bless him”
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“⭐⭐⭐⭐⭐ Fantastic experience with Keepers. They are extremely interested in the safekeeping of your property. Easily accessible. Tremendously nice staff, there's a new woman working there that's just a fantastic addition to the Keepers team. I've had a unit there for many years and their always willing to work with you accommodate anyway possible. Thank you.”