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“I had a wonderful experience at this post office during our passport appointment. Our appointment was at 9:00 AM for four passports, and we were completely finished by around 9:40 AM.
D. Perez, the agent who assisted us, was incredibly helpful, professional, and patient throughout the entire process. She made everything clear and kept things moving smoothly. The other staff member working with her and who took our photos was also very kind and welcoming.
Getting passports for a whole family can feel stressful, but they made the appointment easy and pleasant. We truly appreciated the great service after having a bad experience at Philadelphia city post office!”
“This place has everything a regular PO has, and more. lots of priority mail boxes, different sizes, if you need one. I've never experienced a line here and the guys here are always pleasant, smiling, and doing a good job. They're never shut down for no apparent reason like the PO in my zip code and I never feel aggravated (Philly post offices can be horrible!) it's a relief to find a good PO, I appreciate it soooo much.”
“Hacer, who handles passports at the Morrisville Post Office in PA, was understanding, supportive, and incredibly helpful. She made something that could have been stressful feel easy and positive! Thank you!”
“I drive from Marlton to come see Bullock when I need to ship with USPS. He’s an absolute delight and I’m sad I can’t take him with me on my move to Seattle. This man knows the best ways to ship, that don’t destroy your wallet. I’ll miss his smile and chatting it up.”
“Every visit that I make to the Willingboro Post Office is pleasant. I always go to the Korean gentleman & I say hello & thank you to him in Korean; he smiles when I speak his language & that Po stal Worker is always very nice to me.”
“It's a small post office but everything you need is there and you ran out pretty fast as people are in there I can't remember if it works if I really really good at getting a PO boxes in Excel”
“Always a nice smile In and out quickly. I am disabled and never rushed. Being disabled makes parking a little tough. You can park in front or in a lot. The lot is further. So I choose to wait if there is no parking in front.”
“One of the best customer service experiences I've ever had. I had an awful time at a nearby post office branch & came here instead. The service was amazing & the employees are incredibly nice & knowledgeable. I was honestly going to switch to a private carrier for my shipping after such an abysmal experience at the Bordentown branch, but I'll be coming here from now on for all of my shipping. The lovely lady process my order even gave me a free box for one of the next items I'm shipping. 11/10.”
“I have used this Post Office for the past 10 years. I personally have never had an issue. I can state that there are new people at the front desk in the past year that make the energy more "people friendly".”
“I sent a package and the guy at the counter printed the sticker and didn't add the apartment number, he also covered the return address. I didn't know where the package was so I filed a claim only to be denied. Then something said to go in and speak to the manager. That was yesterday and he called this morning and left a message saying it would be delivered today. His name is Frankie and he's a wonderful Manager! My son finally got his shoes I sent him for his birthday. This is what you call Great customer service! Even though the first guy fumbled Frankie really came through and I'm grateful ?”
“WILL WAS AN AMAZING HELP!Even as I am SUPER frazzled and on a time limit will was able to help me get my packages out fast, with suggestions for the right packaging AND explained ground shipping and priority shipping.THANK YOU WILL!”
“UPDATE: Thankfully, everything is cool now. I talked to someone at USPS who apologized profusely, and since I’ve returned to this Usps, we have been amicable. I understand how hard the job is and hope they know it’s very much appreciated! ?
I’ve shipped items here and always got an attitude. I had an issue with an order where it said the item was out for delivery before they received and scanned it. I’ve gone in twice to see if the order arrived, and then were rude. Today, they were really hostile. I tried explaining it to the employee, and he said it was deliveried. Then then he begins to tell me I dont know how mailing works and how its probably in bellmawr. When i tried to explain it to him again he interrupted and said “I’ve always had attitudes with them.” I’m partially deaf, and have some issues relating to a car accident so I’m unsure if we misunderstood one another or he thought i had sarcasm/attitude, however, the treatment was very rude. The gentleman took my phone from me and refused to give it to give back to me, “until i listened”. I didn’t and I reminded him its my property, had to say that 3 times before he gave it back and said ‘ get the hell outta my building.’ like he’s a FEDERAL EMPLOYEE stealing my phone to prove a point until I listen to them? I’ve never been treated like that, and I thought I was being nice to them over the past weeks try to have small talk. Clearly I was wrong. They must hate their job. They didn’t understand the issue on multiple occasions and when I try explaining politely by saying, “no you don’t understand,” I get interrupted and have to engage in something I didn’t want to be apart of. i get told to get the hell out. I’ll stop coming here and go to a different usps if they don’t want to help me.”
“Employee named Shaketa helped with our passport application and photo services. The whole process took about five minutes. Incredibly professional and hardworking.”
“Had an issue with an item I bought marked as delivered, but never received. Contacted the post office and was called back within the hour. I appreciate the efficiency at resolving the matter at hand. Thank you to the supervisor of this location and his team for calling me back.”
“OMG!!!!! This United States Post Office in Palmyra, NJ was sooooo on point!!!!! YES!!!! It was a bit busy but, Spencer, was handling and doing things to keep the customers moving!!! NOPE, don't know him but do LOVE the U.S. Postal service that we were provided today!!!!! YES!!!! Give Spencer, probably a long over due raise! It's clean inside, lots of information as soon as you walk in the door but I would recommend leave the inside closed door to the postal cashiers open for even air flow (just my opinion). I was in and out within minutes because while Spencer was working customer issues he acknowledged that I and others customers were waiting, called us over to keep us moving while he was multitasking to resolve another customer's issue. AWESOME JOB "Spencer" on a Saturday morning!!!Thank you Palmyra, NJ United States Post Office on a JOB and CUSTOMER service well done!!!!!YES!!!!! I do recommend this post office to my family, friends and, NOW, the World too!!!!!”
“I was really impressed. I think I understand why this post office has about 3.5 starts while most of the others in the area seem to level out at 2. The ladies who worked there were so pleasant and friendly; they were easy going and seemed to know most of the customers who came in. I got there with less than 10 minutes before they closed and I was expecting the rough kind of customer service that’s usually given to last-minute patrons, but the woman who was helping me treated me with courtesy and patience! I was especially grateful because I’ve never shipped out a package before and she wasn’t condescending when explaining what I needed to do and while answering my questions. This is what real customer service is!”
“The postmaster at this location was super nice in assisting with a mail issue. Offered very helpful advice and service.Spoke with Melody today and she was very polite and assisted me with a problem.”
“Very nice postal service. I’m always sending from this office and never had a problem with my packages - on time deliveries and satisfied customers!Thank you! Also, friendly workers!!”
“We live in Philadelphia PA.
Our local post office
Was two month waiting list
To get our passport appointment.
We decide to visited
Maple Shade Post Office
1 E. Main St.
Maple Shade, NJ. Today
To get our first time passports.
We schedule an appointment the day before.
Was seen an hour before our schedule appointment.
The 3 ladies working the counter
Where amazing and extremely professional. Most amazing experience ever.”
“I visited yesterday to mail a box. The gentleman working there was very helpful and professional. He gave me advise on the best way to mail my box. I highly recommend this postal service office. I will keep using this post.”
“Denise is literally the most amazing person at this location. She is so helpful and answers any questions. My family and I have nothing but the most amazing things to say about her. 5 stars!”
“I just recently had a surgery on my dominant hand and was having trouble filling out a money order, as well as a priority envelope and to my surprise, a teller by the name Jackie offered to help me fill it out. I was truly thankful and humbled at the same time for the help.. I was lucky to have the right teller helping me out.. Thank you greatly Jackie for you assistance! Keep up the good work and lead by example”
“I am always genuinely impressed with the outstanding service provided by my Riverside Local Post Office. Every visit is a pleasant experience, thanks to the incredibly friendly and efficient staff.
(Especially) Jerrica and Kita.
They go above and beyond to ensure that all my postal needs are met with a smile. The team is always courteous, patient, and willing to assist with any questions or concerns I might have. It's clear that they take pride in their work and care deeply about their customers.
I am especially grateful for how they handle busy times with such grace and efficiency, making sure that everyone is attended to promptly. It's rare to find such a dedicated and pleasant group of individuals who consistently make a positive impact on their community. Thank you to the entire team for making each visit to the post office a delightful experience!”
“Everyone here Is very nice and accommodating....I've been coming here for years without ANY issues...nobody is rude as the previous person has wrote....maybe THEY are rude, but no one here is like this!”
“MR. Tyrell was incredible and found my packages himself, and other staff also were responsive to my situation! THANK YOU!! As a City resident it was reassuring to know you will go the extra step to help resolve issues!”
“Not really for customers. Yes you can drop off a package but you won’t get a receipt. This is more of a distribution center than a place for customers to be serviced.”
“Love this post office. The staff is always so kind and hardworking. It's easy to get to. Busy, but never overcrowded, and anything I send from there actually gets to its destination.”
“My mail carrier Melissa is the greatest!! She is super nice, brings my packages to my door (I live in an apartment complex), and is the most reliable on earth. On Melissa's day off we get Shannon who is equally sweet and nice. We've never had better mail carriers than these two (sorry John). Keep up the great work Melissa and Shannon!!”
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“I've done a lot of business over the years here and haven't had one bad interaction with the employees. They've always been helpful, courteous, efficient and on a number of occasions gone above n beyond in helping me navigate the Postal System. They used to sort and deliver locally, but the Postal Service moved those operations to another location. I can only hope that this Office will continue to be available in the future.”