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“We needed to send a package and Joe was so helpful. We are from the Netherlands and we have never seen such a beautiful vintage postbox wall. Just that is already worth a visit, but so is friendly Joe!”
“This is the best post office ever! We are so lucky to have this amazing post office in our town! Bindu and Ferdi are such dedicated, hard working postal workers who really care about helping the customers. I always go here for all of my mailing needs and will continue to do so. Keep up the great work!”
“This is the only bicycle parking next to the building for the Post Office. No Bike Rack. However, the friendly and excellent Service help make up for the inconvenience.”
“My bad for not getting the name of the super helpful woman who works there. I was there at approx 2:30 in the afternoon. She obviously takes pride in her work and treats people with respect, as if she were the owner of that business. At times over the years when I impressed a customer with hard work and respect, they have said "where did you find HIM?", meant in a complimentary way. Hey USPS, where did you find HER!?”
“I dont know why everybody rages on the USPS!
Tim at the Riverdale branch is always nice and helpful answering questions.
The postal service is actually my favorite branch in the Federal government. You should feel lucky you can mail a letter across the country for only 73 cents. If it were Fedex or UPS it would be $5.00. Super efficient.”
“It’s always a good experience here she is always very helpful and polite. Totally the opposite from the main post office at Pompton Plains crossroad Wayne. Where they are rude.”
“I called Montville post office today for a question that I know was a shot in the dark. The gentleman that answered the phone went above and beyond
I cannot say how impressed I am with the level of service. Kudos keep it up the postal service needs more like you.”
8:30AM - 5PM
190 Newark Pompton Turnpike, Pequannock
Post Offices
“I love this post office. The line is never long and even when it is the quick efficient service gets you in and out in a timely manner. Thank you Monica g for your service this morning, friendly, efficient and courteous. All the best for a wonderful holiday.”
8:30AM - 5:30PM
785 Franklin Ave, Franklin Lakes
Post Offices
“Chris is, hands down, the best USPS employee in all of America! His exceptional customer service and unwavering dedication make every interaction a breeze. He’s always prompt, professional, and willing to go the extra mile. It’s clear he truly cares about his job and the people he serves. Chris’s kindness and attention to detail set him apart — he’s a true gem in the postal service world. If you’re ever fortunate enough to work with him, you’ll quickly see why he’s a standout star. Awesome guy through and through!”
8:30AM - 5PM
50 US-46, Pine Brook
Post Offices
“went in for dropoff on monday at 3:35, super quick and easy. The employee greeted me, assisted me super fast and told me to have a great day. super simple interaction. So refreshing to go to a usps and actually have good service!! shoutout to that employee. didn’t get his name but fax to mention him.”
“I had an issue with my time sensitive package that went to the wrong location twice. It was not the fault of the Ringwood post office, but the final destination was Ringwood. The gentleman at the Ringwood post contacted me everyday to update me & assure me that my package would get to me, even if he had to retrieve from another facility himself. He went above & beyond in my opinion. I received my package later than scheduled, but still in time for what I needed. I am grateful to the gentlemen at the Ringwood post office, he went out of his way to help me when other post offices mixed up my package.”
“The people that work out of the Wanaque post office are very helpful and go out of their way to help their customers it's a shame that USPS is such a terrible organization that when you have a problem you cannot get in touch with any body it is Mid March and we are just getting some Christmas cards delivered UPS just outright sucks”
“UPDATE ****
i guess they delayed mailing, but i was very convinced it was thrown out because the letters referred to below were dropped off at post office but she had received the letter i put in my mailbox. I’m very sorry Usps. Thank you…
i’m leaving the previous review as reference, the phone issues should be resolved, sorry again and thank yall so much… I’m sorry. Lol
First review I’ve ever made, and I am only doing it because the service was that terrible. Horrible phone experience. They threw away a letter that took me 3-4 hours to make for my gf. Don’t have time to go during their horrible business hours. I tried calling them to fix a mistake I made and waited for 45min on hold until it randomly hung up on me. Worst service i have experienced in my LIFE. Don’t believe i will ever use USPS again. They need to get ts fixed asap. Horrible service overall. if i could give 0 stars. I would. Threw out a very very very sentimentally valuable and un-replaceable letter. 0/5.”
“They have exemplary customer service when I stop by in person, but I do keep getting other people’s mail. Also, the town isn’t all that big, if they set out at 07:10 to do their route(s), then why is it that In almost 10 hours it hasn’t arrived. I live not even 2 minutes away. Aside from that, they’re a grade A post office.”
8:30AM - 5PM
42 Preakness Shopping Center, Wayne
Post Offices
“I can't comment on any other employee, but for years, Bob has been a consistently outstanding employee. He's nice, polite and professional - an attitude that seems to be from a bygone era. If only all employees (USPS or not) were like him!”
2:15 - 4:30PM 8:15AM - 1PM
40 Lake Dr W, Wayne
Post Offices
“Lady clerk is very nice, always helpful with any questions I have. Always smiling with extremely pleasant attitude. I wish she stays for a long time in my home town. The postal management tend to move them around from time to time I don't know why.”
“Judy is the only saving grace of this place. I only bring my packages here when she is on duty. She is fast, organized and knows her stuff. Unfortunately you can tell she is overworked and under appreciated. Last week she was on vacation and the whole place fell apart. The whole town was talking about it. I realize nowadays it’s hard to find people with a good work ethic but maybe they should reward people like Judy who work harder than what is required of them.”
“Small, friendly never an issue there, best staff! I go there instead of the Parsippany branch, where I live, because it’s more personal and efficient! If there’s a line, I can drop off my package and know it will be scanned. Love Michelle and Jes and I can’t remember the guy’s name who also helps, awesome people, never any issues at all!”
“All the stars for John, who helped me with passport things today. Negative stars for the woman taking pictures for the passport and processing- she rolled her eyes and huffed when I had a question. In general she was super rude, and I was nothing but polite? If it had been busy I might have understood the frustration, but it wasn't and she didn't even try to help get my documents correct.”
“I came in today to renew my son's passport and was very happy with their customer service. Soham assisted us and was super professional and nice. We did not have to wait a minute even. Thank you so much Soham for your help and service.”
“Always have had a good experience at this location. Didn't realize the Toxic Avenger Movie from the 1980s was filmed on Boonton, NJ with one scene filmed outside. See photo.(Not Real, just the scene from the Movie)”
“I think I caught Cathy on a good day! Got in and out of here with no issues. I bought and printed my label ahead of time to avoid spending more time there than I had to so I recommend doing the same. But don't be scared of Cathy, just come prepared!”
8:30AM - 5PM
150 Pompton Plains Crossroad, Wayne
Post Offices
“I can only say good things about the people who work in this post office on Pompton Plains Crossroad in Wayne, NJ. On several occasions I needed to contact this post office to track down lost packages that were sent to me from international locations. The most recent time it was due to the sender putting an incorrect zip code on the package. Each time the people I spoke with at this post office were incredibly helpful. They clearly cared about finding my lost packages and getting them delivered to me. They were always available when I called on the phone (which hardly ever happens nowadays even with big companies), and they called me when they had updated information. And every time they found my lost packages and had them delivered to me. I don't understand why others have given low ratings to this post office. I think the people there are fantastic!”
“I went there twice for passport service (took appointment in advance). Service was good . The guy was helpful. Not too busy most of the time . Have a large parking lot in front.”
8:15AM - 4:45PM
9 Zeliff Pl, Lincoln Park
Post Offices
“I recently moved to this neighborhood from Lake Hiawatha, and it’s always good to have basic stores like USPS, CVS, etc., nearby. Luckily, this USPS is less than a mile from my place.
I had to send a package to Boston, so I stopped by around 11 AM on a weekday. The store was almost empty — probably not as busy as the other USPS nearby — good for me because there was zero wait time.
The place is small but has all the usual services, including passports. I spoke with the staff member for a couple of minutes, and he seemed very friendly and helpful.
They also have a locker facility, and there’s plenty of parking. It’s municipal parking, I think, and just a block off the main road in Lincoln Park”
“This particular post office in Totowa has the best front counter people ever!! Happy that the others retired from prior years. The new people are friendly and they get you out quickly.”
8:30AM - 4:30PM
400 Fairfield Rd Ste 5, Fairfield
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“This post office is wonderful. I had a problem with my parcel and the postmaster Mohammed was very helpful and knowledgeable. Great job. He helped me locate my package.”