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“He was excellent! I came in with what I thought was the camera lens cracked but he explained it was cracks in the phone case. He also replaced the screen protector which I paid for. Very knowledgeable.”
“Verizon Madison is the only place our family goes to for all of our portable devices. Dave and Gerard are kind, knowledgeable and patient. Always a great experience”
“I had a problem with my phone charging. I took it to Cell Doc and the person working there Kadir fixed my problem immediately. It only took him 15 minutes to fix it. This is not the first time I took my phone to them. They always fix my issues and they are not expensive at all. I will always use them.”
“AT&T 92 STATE ROUTE 23. Edwin was the man i felt like i left investing in my happiness not spending money set me up and made sure i was good togo cant wait for my next upgrade oh i almost forgot about thomas he is so funny great guy lets talk to the top about getting ipad covers in the store hope they see this”
“Kaylee was great. She was courteous and friendly. She convinced me to get an upgrade to my old Galaxy S23 since it was overheating and battery life was dying out fast. She also convinced me to get a Galaxy watch. She was great with setting up my phone and watch even after I left the store with them, she helped me to continue with the transferring process. Her coworker was also helpful and friendly. I know where to go now for great customer service.”
“Professional, patient, knowledgeable staff!
Manager Jordany, Kevin and Mana were extremely helpful in assisting me with an upgrade for a new phone, staying within my price range and transferring my data. I highly recommend this AT&T location!!”
“Ever since i switched i havent had any issues and there is always a willingness to help and let me understand any issues! Will for sure recommend for people to switch with this place!”
“5 stars for Jesse alone! 10/10 customer service to me and to everyone that was in the store while working by himself. Everyone was taken care of. Grateful for him for being so nice and kind to me and my situation.”
“Amazing service at this store with Caroline. This store will give you discounts. They will work with you for your new service. Hakeem the manager was also excellent. Come see them for any Verizon services.”
“Jessie's patience with me was so incredible. She chose my phone for me, knowing the screen was large enough and simple enough for me in particular. I am older and basically computer illiterate. Jessie took time to explain and show me everything on my new phone. I applaud you for hiring her.
Miriam Gold”
“Greg helped us with multiple things at the very end of his day. Never were we rushed, he took the time to understand our questions and was kind throughout the entire process.”
“Juan engaged me immediately upon entering the store with a very cordial hello and professional attitude. He helped me with my problem of changing my broken phone to a new phone, and his personality was totally professional. He is definitely an asset to your company.”
“Could not get the Samsung Galaxy S23 to upgrade to the Android OS 15 via the OTA software upgrades - kept getting updates of Samsung One UI security patches instead. (Reason to stay with iPhone iOS) The Rockaway store’s Kwesi flashed it for $25 and I was back in business. Only go to him - professional, knowledgeable, and patient.”
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“Calvin was wonderful! He was patient, respectful and informative. I have dealt with a number of Verizon locations, but found this one to be the best. Thank you, Calvin-I appreciate your thoroughness and kindness.”