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“Juan engaged me immediately upon entering the store with a very cordial hello and professional attitude. He helped me with my problem of changing my broken phone to a new phone, and his personality was totally professional. He is definitely an asset to your company.”
“Our family prefers coming here. Fast, friendly, and no nonsense! We had trouble with multiple corporate Verizon stores and such a 180 difference here. Thank you Pablo!”
“Verizon Madison is the only place our family goes to for all of our portable devices. Dave and Gerard are kind, knowledgeable and patient. Always a great experience”
“I had a problem with my phone charging. I took it to Cell Doc and the person working there Kadir fixed my problem immediately. It only took him 15 minutes to fix it. This is not the first time I took my phone to them. They always fix my issues and they are not expensive at all. I will always use them.”
“Quick knowledgeable service from a friendly and relatable associate. The Red Bull worked, his positive energy was infectious and had me excited about what I was considering an annoying necessity of a visit. Customer service matters!!”
“Kaylee was great. She was courteous and friendly. She convinced me to get an upgrade to my old Galaxy S23 since it was overheating and battery life was dying out fast. She also convinced me to get a Galaxy watch. She was great with setting up my phone and watch even after I left the store with them, she helped me to continue with the transferring process. Her coworker was also helpful and friendly. I know where to go now for great customer service.”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“Marcella was excellent. She was extremely knowledgeable and helpful, and was able to assist me when customer service, along with another store in Dover on Route 46 was unable and unwilling to help me.”
“This is the AT&T store on Route 10 in East Hanover. They were all friendly. I went in to set up my new Android. The gentleman was very helpful and patient unlike the person at another AT&T store I had recently been to.”
“Just switched over from AT&T and Hector and Jessica were the best help. They were very polite and helpful and answered all my questions. 100% would recommend.”
“Great experience and top notch customer service!! Highly recommended anyone looking for a great deal!!!! Daniel went out of his way to help. The store manager was exceptional as well. So happy to ditch Verizon and join a great network on top of an incredible sales team”
“Could not get the Samsung Galaxy S23 to upgrade to the Android OS 15 via the OTA software upgrades - kept getting updates of Samsung One UI security patches instead. (Reason to stay with iPhone iOS) The Rockaway store’s Kwesi flashed it for $25 and I was back in business. Only go to him - professional, knowledgeable, and patient.”
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“Greg helped us with multiple things at the very end of his day. Never were we rushed, he took the time to understand our questions and was kind throughout the entire process.”