Talbots offers a mixed shopping experience based on customer reviews. Some shoppers have reported encountering unfriendly or unhelpful employees, leading to feelings of neglect during their visits. One customer expressed disappointment over a lack of interaction from staff while browsing, highlighting a need for improved customer service training. However, there are positive experiences as well, particularly with one standout employee who provided exceptional service, showcasing skill in product selection and attention to detail. Many customers appreciate the store's friendly sales associates and find the shopping environment neat and relaxing. The quality of clothing, especially the fall and winter collections, has also received praise. Overall, while some aspects of service can be improved, Talbots is recognized for its quality products and a generally pleasant shopping atmosphere.
Overpriced but I think rightly so. Because the quality of clothes is so good. Would go back
May 2025
I was very surprised to encounter such a snob employee working at this Talbots store as I walked in. I was exchanging a gift or else I would have walked out of the store. Sad that looks like She must hates her job ! Thank goodness at checkout I was greeted by a different young lady that was so pleasant!
September 2024
Beautiful collections. Clothes quality are way too good.