The Verizon store in Burlington offers a positive experience for customers seeking mobile, 5G home internet, or business services. Customers appreciate the store’s friendly and welcoming atmosphere, with employees promptly greeting them upon arrival. The staff are knowledgeable and confident, able to handle complex issues such as data transfers, phone resets, and troubleshooting with patience and expertise. Many reviews highlight the exceptional customer service, mentioning that employees like Rico, Ronnie, and Troy go above and beyond to assist, even with difficult problems. Customers have experienced thorough and effective technical support, which often requires time and effort but results in complete satisfaction. The store’s environment is described as beautiful and well-maintained, making visits pleasant. Additionally, the store offers convenient options for online orders, including in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Customers note that sales promotions can make phones more affordable, and they trust the staff’s advice on best deals. Overall, the Burlington Verizon store is highly recommended for its friendly staff, expert assistance, and commitment to resolving customer issues efficiently.
They dont know much here. You come in and their inlyy suggestion is to buy a new phone. No solutions really only cash out on you visit amd try to get more money out of you
February 2024
Service here is excellent. They do know their business. Any questions, or info you need, they have an answer. Phones tend to be expensive but watch for their sale promotions, you'll do better. Ww ordered a new phone for my daughter and they said delivery about 2/16/24, but it came 1/30/24.
September 2023
Always in the store way longer than I want to be but the customer service was ?
