This Verizon store at Bensalem Crossing provides an exceptional in-person wireless experience. The wireless sales consultants are repeatedly described as extremely helpful, pleasant, kind, professional, patient, and knowledgeable. Staff members go above and beyond, spending hours to set up new devices like phones and iPads, thoroughly explaining everything, and helping customers through logistical challenges or road blocks. The service is frequently called outstanding and the best. Customers highly recommend specific consultants for their Verizon needs, noting their professionalism and patience even in stressful situations. The location assists with upgrading devices, selecting new phones, switching carriers, and shopping for wireless accessories and the latest promotions.
Justin from Verizon was incredibly helpful with my transfer. He took the time to understand my needs and helped me choose the right plan that fits me perfectly. He was professional, knowledgeable, and made the whole process easy and stress-free. Excellent customer service—thank you, Justin!
June 2026
I met with Jack today, a very knowledgeable sales rep. He was very helpful and patient as he helped me upgrade my phone.
May 2026
Great experience with Jack. Very knowledgeable and patient. Go see him to get a new phone or upgrade!