The service department is an extremely hostile environment and do not care about the circumstances of a situation. I do not recommend to ANY of my family or friends.
August 2023
went to buy 2 new vans for the business, they wanted 10,000 over sticker price. Thought it was unreasonably high. Went to Nanuet Ford New York they are selling all their vehicles at sticker or lower. Very disappointing after buying vehicles for over 20 years from rt 23 automall.
July 2023
I had my mercury serviced for air bag recall ,they never put down mechanics mat and turned my beige carpets black with grease .They told me the manager would call me back that did not happen, real sloppy no respect for my property I would never refer anyone to them .I rate them a zero
For genuine performance from your Ford vehicle, trust Route 23 Auto Mall in Butler, NJ, for the largest selection of OEM parts and accessories for all Ford models. Our experienced staff is knowledgeable about the specific needs of Ford vehicles and can help you find the right parts for your specific make and model. Choose from a wide selection of factory-backed parts, ensuring your vehicle runs like new and maintains its optimal performance for years to come.
