Best to call Verizon for set up when you trade in for a new phone or a phone replacement they will walk thru it . buy phone accessories from Amazon a whole lot cheaper. the in store sales rep charged me over priced for a screen saver and phone cover
July 2023
Beware of "Setup & Go Service Charge - $29.99If they do not let you refuse this charge, call Verizon directly and purchase your device directly from them. No "Setup & Go Service Charge will be charged.They will say it will be credited on the next bill. I will update
July 2023
It was simply when you know what your doingI didn't, they did, problem solved.