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Open 24 hours
51 Haddonfield Rd #135, Cherry Hill
Banks
“Jacques was incredibly professional and informative as someone who knew little about business loans and the process as a whole. I feel educated and feel like I got tons of useful information I can apply toward getting this business. Thanks again for all your help!”
“Alicia Noce, the branch manager and assistant VP, was highly instrumental in the sale of my commercial property. She understood my concerns and created the perfect document of record to tie my older Susquehanna mortgage (then BB&T, then Truist) to the Truist mortgage. Standard payoff requests do not include property addresses…??♂️ Very satisfied. Thank you Alicia! ?Sincerely, Terry Jennings”
“I love Navy Federal Credit Union in general, and I have been a member for over 25years now. I have never had a bad experience. I mean NEVER. This location is no different from all the branches I have been to for various needs. Love the vibe, love the service and I really appreciate THE PATIENCE!
I love this country and love NFCU even more so ?”
“I have come here to make changes to my initial review, as the experience was something I was immensely upset and hurt about, but when I tell you that Firstrust Bank truly cares about their customers and community, they definitely do. After my initial experience, I came to google to express to the community what went on. I’d received a response from the leadership team at the bank. To my surprise, I was contacted by the company’s Executive Vice President, Ms. Sharon Hammel, and she’d sincerely expressed her apologies to me, on behalf of the bank, for my experience, but assured me she would investigate and make it up to me. This isn’t something that happens everyday, where you get this type of call, but a part of me felt it would still be swept under the rug and nothing would happen. Within less than 48 hours, I’d received a follow up call from Sharon, and this time she stated due to the way things were miscommunicated and misconstrued, the bank is now revamping its processes and procedures to assure what happened in my case, won’t happen again to me or any other customer for that matter. Implementing preventative measures alone was something that showed me that they were serious about making this right. Sharon provided me with a genuine apology on behalf of Firstrust, this branch location, and just as a human being in general. She turned the matter around and provided me with a positive outcome and for that, I am so grateful. Thank you so much, Sharon.
I reentered this branch location after Sharon was able to turn things around and smooth over the situation, I was greeted and assisted by Noel and additionally assisted by Kelly. The welcoming feeling I was provided showed me that this company truly cares. I am grateful for all that Sharon has done for me, and the positive energy I’d received from Noel and Kelly when coming back to visit, and their helpfulness. Thank you ladies.
I have already referred my family members to become members of the bank, and I will continue to refer people here. This is a great company, whose values truly align with those that they state. Sharon has gone above and beyond for me, but also every other customer that could’ve experienced what I have. Firstrust has shown me that I am not just a number, I’m more than just a customer; I am part of a family and a community that they serve. Thank you!”
“Thank you all for the phenomenal customer service. Mr. Jim he’s man and Theresa is classy and Mrs kate is Mrs Smile and of course Mrs Katherine kkk thank you all for the support and love”
“Been Chase customer for years. Signed up for a promo for checking and savings in branch. Chase cancelled the promo.
The branch manager, Robert, was able to work with corporate to successfully restore my bonus.”
8:30AM - 5PM
101 Haddonfield Rd, Cherry Hill
Banks
“My experiences today at this location was 10/10, especially Jesenia, who had a friendly attitude with me. I love her smiles , she is very sweet, kind, and friendly. I ask her question about my account and she gave me a clear answer. When I left the bank , I felt very satisfy. Please acknowledge her, for the top best customer services. Also, Ouida was very helpful and acknowledge she also helped me update my information. I have been seeing her for about 3-5 times already. She was also friendly, and very accommodating I was in and out of the door under 5 minutes. All the employees, and most importantly Jesenia and Ouida they were all respectful, and treated me like a family. This location will always be my go to! Thank you!”
“I went in to cash a check, not having an account in that bank, the 2 ladies were awesome, friendly and very helpful.They made me feel like I was a steady customer.”
“Maurice Bradford is amazing! From the moment I arrived, he went above and beyond - he opened the door for me, greeted me warmly, and guided me through my deposit with patience and care.
Maurice was incredibly pleasant, friendly, and informative throughout the entire interaction. His customer service was truly exceptional.
I will definitely be returning to this location because of the great service I received. Thank you, Maurice, for such a positive experience!”
“I’ve been banking w/ BOA for almost 20 years. I don’t think I realized how great BOA has been until I had a recent experience at another bank (not really by choice). They’ve made my life so easy since college. BOA’s banking app is amazing and so user friendly. I absolutely love it.It’s bc of the app that I really didn’t have to come into the locations too often (which is the convenience I love) but recently have had to bc of life events/ certified checks etc. Everyone who works here at this location has gone above and beyond in the last few months… people remembered and congratulated me on my wedding, saw my checks and called me by my new last name, sat with me to figure out what accounts to keep open or close. Everyone’s in jeans today bc it’s Friday. You could tell there’s a great culture here. Thank you for making my day and for making my life easier!”
8:30AM - 5PM
357 Kings Hwy N, Cherry Hill
Banks
“Phil was extremely helpful and provided a very good experience in an otherwise stressful situation. My experience at most banks differed from this one because Phil made me feel like a valued guest. Going to this bank feels less like a chore thanks to his friendly demeaner.”
8:30AM - 5PM
101 Springdale Rd, Cherry Hill
Banks
“This is the third time I went to use the Mac machine in this location. All three times were a different week . Can someone please address this and have this machine functioning.”
9AM - 6PM
660 Kings Hwy N, Cherry Hill
Banks
“I was able to get great help from a gentleman via telephone named Steve. He was very professional, patient understanding, and knowledgeable. Answering all questions promptly very , smooth thank you”
“I was waiting in the lobby. A male greeted me as he was exiting an office. He came back and introduced himself and asked if i needed assistance. I mentioned that I moved and wanted to make changes to my account. In a professional and pleasant manner he took me to his office and we completed the process. His name is John and he is the branch manager at the bank. Thank you John for going out of your way to provide excellent customer service.”
“Personal Banker Saadiia Malik provided exceptional customer care.She patiently listened and was able to provide sound advice. She tirelessly rand seamlessly resolve all my concerns .”
9AM - 4PM
2030 Rte 70 W, Cherry Hill
Banks
“Mike and Bridget.... Have been Nothing but Patient and Helpful.... No Stress when speaking with them ..unlike their customer service center.... I Truly Appreciate you both”
8:30AM - 5PM
6 Grove St, Cherry Hill
Banks
“Amazing staff! Finished everything with no problem. Jack Shelton was the best banking representative I’ve ever worked with! Great customer service and vast knowledge.”
9AM - 5PM
399 NJ-70, Cherry Hill
Banks
“I very much like this bank. Their policies are simple, straight forward and they do not seek their benefit over yours. If there is some way they can help, they do so.”
9AM - 5PM
1901 NJ-70, Cherry Hill
Banks
“The staff is always very courteous. They
make the bank feel friendly.
Also the e-banking website is the easiest I have ever used---definitely user friendly.
And on a different note, I was not happy when the branch at 157 South White Horse Pike
Audubon NJ 08106 was closed.
Overall, the best bank i have ever used!!”
“Been coming to this location for years and never had an issue! I went in to cash my check and ended up receiving great information about improving my credit. Josh Wallenfels was the representative who helped me. Phenomenal job Josh!!”
“Ms.Rachael I believe is her name had awesome customer service!! She guided me and helped me with what I called for. She spoke to respectful and made me feel comfortable!!”
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“My name is Gregory, and I just opened my checking and savings accounts yesterday with American Heritage Cherry hill— and let me tell you, I was absolutely blown away! From the very beginning, they offered me amazing benefits — including a NEW CREDIT CARD — without me even asking!
The customer service? Truly outstanding. Everything was fast, smooth, and full of positive energy.
I want to give a BIG thank you to Retik Gandhi, the advisor who helped me through the whole process. He was professional, kind, and genuinely cared about giving me the best possible experience.
American Heritage, you’ve gained a loyal customer! Gregory approves! ??”