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9AM - 7PM
157 US-206, Chester
Mobile Phones
“It's rare that I write reviews, but the experience I had at this particular T-Mobile store shook me out of my apathy. The service rep wrangled with corporate to get me a new iPhone with a trade in for my 2 year old Pixel 8. On a follow up visit I had great service with another rep. Highly, highly recommended visit if you need service from humans before the AI overlords take over.”
“Jussiya was extremely helpful and knowledgeable. She made the experience efficient and easy and went above and beyond to make sure I got everything I needed taken care of.”
“Our family had an appointment scheduled for 5:30PM today at the Bedminster Verizon store. Celeste saw us immediately and spent the next two and a half hours upgrading our phones, transferring data for both kids and my husband and I while keeping everyone (especially the kids) busy and happy. I am not sure we have ever had that level of service. I think most people dread upgrading and/or changing phones but this experience could not have been better. We will never go anywhere else and cannot say enough good things.”
10AM - 8PM
1885 NJ-57, Hackettstown
Mobile Phones
“The guys at this location were amazing!! Very nice, polite and friendly. They set up our new phones and explained everything to us. Went above and beyond to assist that we left as very happy customers. Will surely come back for all of our verizon needs. Thanks guys!!!”
“So glad to get back to Verizon after trying another carrier. They're excellent service, knowledge and kindness is absolutely the best. Always remember, you get what you pay for and with Verizon The Price is Right”
“We visited the AT&T store in Mansfield on Monday late afternoon in order to get a new phone before our travel to Europe the next day. We received an excellent service and our rep, Elijah was very friendly and helpful. We were very happy with the whole experience!”
“I switched phone carriers after 30 years with Verizon. The “loyalty discount” meant paying 3x more and lousy customer service. I walked into TMobile on Stiger St in Hackettstown and the usual after holiday crowd made me second guess my timing. I was met by Ange who walked me through the products, the transfer and assured me I would not lose any contacts or picture. He made it easy, he made me feel at ease and like we had whatever time was needed. He was able to briefly juggled several customer questions and simple needs while still being focused on working with me. He was able to explain the tech side of my new mobile phone in a manner I could understand. I wish so would have switched earlier and can’t praise this young man’s knowledge, demeanor and professionalism enough.”
“Marcella was excellent. She was extremely knowledgeable and helpful, and was able to assist me when customer service, along with another store in Dover on Route 46 was unable and unwilling to help me.”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“The Bernardsville, New Jersey store JOHN the gentleman that assisted myself and my daughter updating our phones….. Was extremely Knowledgeable, professional informative, helpful & patient also whenever I have an issue with my phone (I am not real tech savvy). I go in there to the Bernardsville VERIZON and JOHN once again is right there to assist kudos to you, JOHN you do a GREAT job so my experience was excellent with a capital E because of JOHN the gentleman that works at the BERNARDSVILLE vERIZON thank you, John”
“They fixed everything, and Jeremy the Assistant Manager is a great sport. He took care of everything and took less than an hour to undo everything Hackettstown did and Rockaways mess up.”
“I went to the AT&T store in Ledgewood over the weekend. I cannot tell you enough about the wonderful and positive experience I had. A young gentleman named Carlos was amazing. Even though the store had people waiting, Carlos took his time and made me feel as if I was the only person in the store. He gave a polite nod to the other customers and told them he would be there as soon as he could.
He let me know the ins and outs of the phone. He was clear about how much everything would cost and pulled up my bill to show me the impact of my new phone.
Not being tech-savvy at all, Carlos walked me through the setup and the information I needed.
If anyone is interested in getting a new phone and want the best experience ever I would go see Carlos.”
“Dear Mr Manager, Rockaway Store, NJ I'm the customer who wanted the Samsung Galaxy s25 Ultra but due to its weight, I chose the s25 Plus instead. However I notice the Billing charges in the app and online are for the deleted phone. Please make necessary corrections as I am certain the phone in my possession is the Plus version as verified in my phone's settings. About which shows my name and the Galaxy s25+ together.”
“Great experience and top notch customer service!! Highly recommended anyone looking for a great deal!!!! Daniel went out of his way to help. The store manager was exceptional as well. So happy to ditch Verizon and join a great network on top of an incredible sales team”
“What a helpful staff. Greeted by a manager which took our information & problem with an iPhone. Then lead us to our seats & said a technician would be right with us. A manager followed a few minutes later to let us know we were next. Our technician, April, took care of our complex problem with a smile & was so knowledgeable. Our issue took a while & she worked with other customers as our phone was backed up & rebooted, checking with as the process continued. I recommend the Apple “Genius Counter” but better to come with an appointment. Thanks to all at the Rockaway Apple Store.”
10AM - 8PM
241 NJ-10 E, Succasunna
Mobile Phones
“Had a great experience with Brandon when adding a new line and needing information on upgrading. Gave great advice on what would be the best option for us. Really appreciated the help and customer service experience”
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“Gabe and Bobby and Joe the best employees they deserve a shoutout🔥🔥🔥 Great service and they find a way to trouble shoot everything. Also they’re just really nice and especially after a long day it’s a relief 😮💨”