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10AM - 8PM
157 US-206, Chester
Mobile Phones
“I would like to give the highest praise to Hendry C who helped us two days ago to transfer our cellular service to T-Mobile. The previous day I had been put on hold with T-Mobile's central number for an hour and fifteen minutes and they subsequently couldn't consummate a transfer. I was apprehensive that we would meet the same resistance at the store. Hendry didn't let that happen. Things were complicated because we had previously transferred out of T-Mobile and they had never completely closed our account. Hendry fixed that and took it upon herself to get us a credit for money we unknowingly had paid when we thought our previous account had been closed. It was a hassle for her but she kept calm and carried on. I would also like to acknowledge Saphire who advised Hendry to break our problems into two separate parts and deal with them one at a time. If Hendry were a lawyer I would definitely want her as my advocate.”
“I really appreciate Adrian being so helpful! He helped me solve all of the problems with my billing and never had a smile leave his face. I highly recommend this store and Adrian!”
“Our family had an appointment scheduled for 5:30PM today at the Bedminster Verizon store. Celeste saw us immediately and spent the next two and a half hours upgrading our phones, transferring data for both kids and my husband and I while keeping everyone (especially the kids) busy and happy. I am not sure we have ever had that level of service. I think most people dread upgrading and/or changing phones but this experience could not have been better. We will never go anywhere else and cannot say enough good things.”
10AM - 8PM
1885 NJ-57, Hackettstown
Mobile Phones
“Tarik was wonderful. He is very knowledgeable and patience of a saint. He is working alone and delt with 4 customers at once. He should get double time for today.”
“Jay was extremely knowledgeable and helpful, guiding us to plans and devices that were just right for us. I almost purchased online, but walking into the store was a wiser choice.”
“I had a wonderful experience at AT&T Store. The customer service was outstanding, and everyone was welcoming and professional.
A very special thank you to Patrick, who was incredibly helpful, patient, and kind throughout the whole process. He took the time to answer all my questions, explained everything clearly, and made sure I left completely satisfied.
I highly recommend this store, Excellent service and a great experience overall”
“I switched phone carriers after 30 years with Verizon. The “loyalty discount” meant paying 3x more and lousy customer service. I walked into TMobile on Stiger St in Hackettstown and the usual after holiday crowd made me second guess my timing. I was met by Ange who walked me through the products, the transfer and assured me I would not lose any contacts or picture. He made it easy, he made me feel at ease and like we had whatever time was needed. He was able to briefly juggled several customer questions and simple needs while still being focused on working with me. He was able to explain the tech side of my new mobile phone in a manner I could understand. I wish so would have switched earlier and can’t praise this young man’s knowledge, demeanor and professionalism enough.”
“Marcela is top notch, a real professional, very friendly and helpful and will go to all ends to help you with anything about your phone. She deserves a top position in the company !!”
10AM - 8PM
450 NJ-10 W, Ledgewood
Mobile Phones
“Alex was a gentleman and very professional. HOWEVER, I am very unhappy about an $8 late fee for being 4 days late! Please check the post date of my payment and credit me the $8!! Hopefully Mr. Julio Perdoza and/or Mr. James Jorge can come through for me AND can properly staff the location instead of expecting Alex to handle all alone...!”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“The Manager, India, is an excellent model of both Verizon and Apple products. She works with great professionalism and empathy to the user’s (my) limitations. My experience at the Bernardsville store was 10/10!”
“This was the best experience I’ve ever had changing a phone plan. I switched from AT&T to T-Mobile. I took advantage of their current promotion and walked out with discounts galore, plus money back. Edward walked me through all the steps in changing my plan over, took care of it right there for me, explained all the perks and even included discounts I didn’t even know I qualified for. He was so patient with me and is really good at what he does. Thank you!”
“Dear Mr Manager, Rockaway Store, NJ I'm the customer who wanted the Samsung Galaxy s25 Ultra but due to its weight, I chose the s25 Plus instead. However I notice the Billing charges in the app and online are for the deleted phone. Please make necessary corrections as I am certain the phone in my possession is the Plus version as verified in my phone's settings. About which shows my name and the Galaxy s25+ together.”
“Alvaro is great! I was on the phone with AT&T tech support for OVER an hour, and the problem still wasn't resolved. Alvaro had it fixed in literally 7 minutes! And, he was very pleasant -”
“I noticed this store has a bunch of negative reviews, so I thought I would leave mine. Nothing bad to say, a young college kid named Matt helped me out. He was friendly, professional and helpful.”
10AM - 8PM
241 NJ-10 E, Succasunna
Mobile Phones
“Verizon is a breathe of fresh air over optimum. I decided to switch to Verizon 5G after optimum wouldn’t work with me on lowering my bill. It works just as well if not better than cable internet services and the customer service at the store was so refreshing. The first router I received didn’t work and they switched it out for me no questions asked. I am very happy I switched”
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“I wanted to commend Joe for the fabulous, thorough service he gave us while assisting us in a difficult situation. His expertise & thoughtfulness were gratefully appreciated. Wish more employees in the service industry were more like him!”