Metro by T-Mobile at 8 W Blackwell St offers unbeatable prepaid plans and 5G phones from top brands. The friendly and professional staff, including the long-serving representative Marcela, provide excellent service and resolve any questions or issues. Customers are highly satisfied with the store's efficient and pleasant assistance, even when facing the challenge of being understaffed at times. Despite the workload, the agent remains pleasant and helpful. Customers recommend this Metro by T-Mobile location for its clean, neat, and perfect environment, as well as the knowledgeable and professional representatives.
Marcella was excellent. She was extremely knowledgeable and helpful, and was able to assist me when customer service, along with another store in Dover on Route 46 was unable and unwilling to help me.
April 2026
Marcela is top notch, a real professional, very friendly and helpful and will go to all ends to help you with anything about your phone. She deserves a top position in the company !!
January 2026
Marcela was very excellent, very good service, she needs a raise. Thank you Metro you need more people like her
