Gensinger Volkswagen is a trusted and friendly dealership known for reliable service and a welcoming atmosphere. Customers appreciate the honest and straightforward approach of the staff, who treat everyone like family. Many reviewers highlight the helpfulness and professionalism of employees such as Aika, Armen, Ken Jr., and Ken, noting their responsiveness and genuine care. The dealership offers a laid-back, casual environment where customers feel comfortable, with no pressure or "car sales sharks." Long-term customers have praised the dealership for consistent, fast, and accommodating service over the years, emphasizing the helpfulness of managers and salespeople. Recent buyers have found the sales process seamless and honest, with no crazy markups or hidden costs. The staff is knowledgeable about the vehicles, and the dealership has earned glowing recommendations for both sales and service. While Gensinger does not focus on flashy features like loud music or bouncy houses, it makes up for it with integrity, transparency, and friendly service. Customers value the trustworthiness and quality experience they receive, making Gensinger Volkswagen a highly recommended choice for purchasing and maintaining VW vehicles.
The best dealership in New Jersey. Old fashion service very personal professional staff . You are not just a number to them they make you feel like the most important person when you are there . Frank the Gm Edgar the part mgr . And Ken the owner he is surrounded by the best only . Just got a used car compared to other... read full comment
August 2024
Thank you for taking great care of my Dad's 2022 VW PASSAT. He is always pleased with the Service Department at Gensinger Motors. Highly recommended to everyone who owns a VW.
August 2024
Helpful admin, service techs responded and solved problems quickly.
