A male banker was rude and very unfriendly every single time that I got there. I tried to avoid coming to this branch but sometimes had to go there. Unfortunately, I got the same vibe, depressed and grumpy employees. I really hope the head office checks this branch to improve their service.
May 2022
Spoke to branch manager regarding service fee issue. She seemed disinterested in helping. And said there is nothing she can do. Called chase customer service and that person was well informed helpful and resolved the issue. Terrible service at the branch
December 2021
Bankers are extremely rude. They act as like police officers, it was very funny.I can not understand why chase Bank closed branch in Norwood. Norwood branch was better than Closter branch, bankers were very kind with lots of experience.