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“Great Post Office.
No complaining or leaving low ratings allowed. Just chill out, I hear there is a great kebab spot in town. Take a deep breath and go have a delicious chicken kebab platter and call it a day.”
“The best. Very professional and friendly. Cargo to Colombia, the best price and very reliable. More than 5 years using this service and without any setbacks. Thank you very much”
“I visit this location pretty often. The staff is always kind and helpful. I need to give a special shout out to staff member Drew Alexander.
I was there in the morning last week. There was at least 6 people ahead of me then eventually some behind me. He was alone in the store but maintained a great attitude. He directed some people to the kiosk for Amazon returns. He took care of everyone’s needs calmly and politely. Drew is a true asset to the team and his dedication to customer satisfaction deserves recognition!”
“Friendly, efficient, professional and consistently great experience with all their staff, no matter the time of day. Not just my favorite location because they're local, they're truly the best.”
“Daniel at your Inwood location has done passport pics for both me and 9 month old and did an incredible job. Taking a passport pic of a baby is no small thing, and Daniel had us out of there in 10 mins and under. The result is that my 9 month old now has the best passport picture I’ve ever seen ?”
“Vinny at The Hub II fixed my laptop in a timely manner and it is like new. I recommend this establishment for all your shipping needs and computer/cell repairs.”
“I had such an amazing experience at Staples, especially with Everson, Richard, and Wade at the Printing Center! I came in needing a last-minute seating chart for my wedding, printed on individual cards, and despite some issues with the printer, they worked together so patiently and professionally to make my vision come true.
They were incredibly kind, accommodating, and willing to make every change I needed until I was completely satisfied with the final product. They never made me feel rushed or like I was being a bother, even though I know last-minute wedding projects can be stressful!
I truly cannot thank Everson, Richard, and Wade enough for going above and beyond to help make such an important part of my wedding day perfect. The Printing Center at this Staples is absolutely phenomenal, and I highly recommend them to anyone who needs printing services. Their customer service and dedication were exceptional!”
“You cannot cancel your mailbox while there is still mail in it. So, when the time came, iPostal in Seattle ignored my request to discard my mail and left it in my box for weeks when it normally takes a few days at the most. Then iPostal charged my credit card for another year of service. Nevertheless, they now have my $99.99 and I have no remote mailbox. How is that not a scam?”
“Ayo they are very trust worthy! I was a little skeptical at first in leaving my FedEx package for return ; here. But listen I just checked my tracking # ; on the FedEx site & guess what Google Reviews!? FedEx has picked up my package from here. The darkskin guy at the front working the register was patient despite how crowded they were. It was a lady that needed answers & he was attentive! They good here! I would go back. If I ever need to. U heard. Considering that it’s literally down the street from me. Have a bless night!”
“On this pass Wednesday I walked into this ups store and theses professionals work above and beyond. She looks like pink the singer . She was amazing . She was multitasking 3 things at once . Also acknowledges everyone that walks in the store . Her coworkers also amazing professionals even young gentleman that they were training was very polite . Thank you ups for hiring such great workers .”
“My experience here was amazing as the owner, Jae, was extremely kind and helped me through the process with nothing but kindness and patience. I also noticed that the prices here were a lot cheaper compared to other places so I would definitely recommend coming here!!”
“The team here is always amazingly efficient! Most recently, Amy was so helpful and kind! She was very thorough, and offered the best mailing solutions for me. Thank you!”
“These people are the best. Steve the manager is such a nice and helpful manager. One of my packages I dropped off wasn’t moving and Steve did everything he could to help me”
“By far the best UPS Store I have ever been to. The customer service is outstanding, everyone is nice and they even offer notary services which I've used a few times with my wife. I have been coming here for years with not a single bad experience. Whoever is giving bad reviews is probably someone that can't be pleased no matter how good the EE's are.”
“Chris is so accommodating and he always has a smile on his face. He’s willing to help me every time I go to drop off or pick up, and is such a genuinely great worker. Every store should be lucky enough to have a worker like Chris !!”
“I’ve never lost a receipt in the past and needed it for work. I know some people have it reprinted all the time at stores, but wow, what a relief. Such a friendly and patient staff who actually addresses each customer with care!”
“I’ve always had a good experiences at this location, which is my go to since it’s walking distance. I only wish the notary was there in the morning instead of 12 noon, but I don’t know the workload or if service is limited in that aspect. Overall a good place!”
“Our experience in this store has always been positive; perhaps some of the bad reviews may be from customers who happen to be here at the same time with a lot of other customers resulting in longer lines / wait times. We needed to ship a large box to Canada. We were the only customers when we first walked in about 2 days ago and the staff member who assisted us was very helpful in itemizing the contents of the box for Customs Declaration (Government requirement, so unless you want your box opened / inspected by Customs, the contents of the box has to be accurately itemized). Shortly thereafter, about 10 more customers arrived within minutes of each other resulting in a seemingly long queue even with 2 other staff members serving other customers; 1 woman in line seemed to be in a hurry, and I get it that we all prefer not to wait, but sometimes it’s unavoidable.”
“I ordered postcards online for same-day printing from this Staples location, but one of the printers was unexpectedly down. Jessica from the print department called me promptly to explain what was going on and offered several helpful options for getting my postcards printed and shipped. She even kept me updated on the possibility of a repair later in the day.
Although I ultimately decided to cancel the order since it wasn’t urgent, I was genuinely impressed by the communication, professionalism, and care I received. In a time when great customer service can be hard to find—especially at large chain stores—this experience really stood out. Huge thanks to Jessica and the print team!”
“I had a great experience at this UPS location. Every staff member I interacted with was kind, patient, and genuinely helpful. They took the time to answer my questions and made sure everything was handled smoothly, even during a busy time. It’s clear they care about providing good service and making the process easy for customers. Really appreciate the positive attitude and professionalism—definitely one of the better experiences I’ve had shipping packages.”
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
“Such a pleasure using the services at this DHL location. My partner came in for a passport photo, and Jose was an absolute delight. His customer service was exceptional. We will definitely be returning for any future needs.”
“The UPS Store in Paramus, NJ offers a quick and efficient experience for its customers. The swiftness of getting in and out is commendable, making it an ideal choice for those who are pressed for time. The staff is incredibly friendly and helpful, always ready to assist with any questions or concerns. They go above and beyond to ensure a positive experience for every customer. Overall, the combination of fast service and welcoming staff makes this UPS Store a top-notch choice for all your shipping and printing needs.”
“This location is local for me. The parking is a little inconvenient, but the expediency of returning items, gives me reassurance that I won’t be in the store long enough to be ticketed.”
“I spent about an hour or more printing here hundreds of documents after a total disaster at a nearby Staples. Printers are brand new, easy to use system, and cost is cheaper than competitors. Staff were always available to help me if I ran in to any issues - and super friendly. 10/10 experience”
“I had a great experience at the Staples in Paramus, specifically for my TSA PreCheck enrollment. The entire process was incredibly smooth, and I was in and out in less than five minutes. The employee assisting me was both highly knowledgeable and personable, making what could have been a tedious chore an absolute breeze.
The staff overall is kind and helpful, which makes for a welcoming store environment. The only drawback is that the inventory feels a bit shallow in certain areas; the store seems heavy on items like computer printers and paper shredders but is light on other categories. Still, for the excellent service and efficient TSA setup, it is a very good store.”
“5 stars for Jessica L. staples staff employee For going beyond and excellent service please give her a raise also a gentleman at the counter was great thank you guys”
“I have been a big customer at this place more than a year . The owner always welcomes me with smile, very kind, figures all problems if I have with timely manner and treats me like family member. I strongly recommend this place.”
“I visited this location on April 1, 2025, and had an outstanding experience, despite not being from the area. The highlight of my visit was the exceptional customer service provided by a gentleman named Will. He went above and beyond to ensure I had everything I needed and made me feel very welcome. It's rare to encounter such personalized and attentive service. I highly recommend this place, all thanks to the fantastic service from Will!”
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“It’s very important extremely likely number 10. They’re very good store efficient professional, friendly. And location is very convenient. What else I could say besides they’re doing everything correct.”