Staples in Bronx, NY, serves the community with a range of services focused on small businesses and consumers. The store offers innovative printing, shipping, technology, travel, and recycling services, aiming to provide essential products for working and learning. Many customers appreciate the helpfulness of the sales associates, noting excellent service and satisfaction with purchases, especially when finding items on sale. One customer highlighted the print shop's exceptional work in creating a memorial poster, praising the team's dedication. However, there are concerns about customer service at the 234th St location, with reports of rude behavior from staff and a lack of knowledge about the rewards program, leading some customers to consider other locations. Additionally, the store is often short-staffed, making it difficult to access certain items. Overall, while there are positive experiences, there are also significant issues that need addressing for customer satisfaction.
5 stars for Jessica L. staples staff employee For going beyond and excellent service please give her a raise also a gentleman at the counter was great thank you guys
March 2026
UPS clerk very pleasant and helpful. Cashier also very friendly and helpful. Shredding assistant very helpful and friendly. All told each person I interacted with was a pleasure to deal with. A rarity sometimes today!
February 2026
Staples on Broadway is super efficient and cost-effective! The team that works in the print department is outstanding. Ask for Denise! She's not only super knowledgable but also very professional and friendly!