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“I am amending my review below as I’ve noticed a change. And so lovely to see. . I was asked questions the other day about pricing and today a younger man was there again. He was professional, kind and helpful. A lady with longer hair was with him who I also saw the other day and she smiled. Makes all the difference. They were courteous to the customer ahead of me. Next time I go I will ask who the young gentleman is as he had a great easy going manner offering the customer ahead of me some good advice for her package.
Have had a couple of good experiences but this particular gentleman was rude and tried to charge me 20 to send one sheet of paper certified. Clerk 8 UFN 331905-0224. I had gone up to ask which envelope to use for certified. Apparently I had picked the wrong one but rather than telling me to get the right one he charged me 20 dollars. When I asked why it was so expensive he said as you picked the wrong envelope so I’ve put it through as a package. So why not tell a customer “let’s get you a new one as why pay double” So I asked to swap envelopes and then he charged me for the old one also even though he didn’t have the diligence to explain to a customer that he was about to double charge her for her error. Money is tight for me right now and I am disabled so encounters like this can really ruin your day. Hopefully I don’t have to get waited on by him again as I’ll wait in line for another. No apology for not giving me a heads up. Just very entrenched in the fact I had picked the wrong envelope. Terrible customer service.”
“We ordered a 48 inch table from Polywood and paid the extra money to have XPO deliver and assemble it. First of all, it was well worth the money. There was no way my husband could’ve done it.
Moreover, they were fast, they were courteous, they were professional, they were on time, they communicated with me about their expected arrival time, and they did a great job.”
“The gentleman that was in the store to help me was so kind enough to help me get this package delivered. They told me I needed a QR code. There was no QR code. We spent the hour trying to find it, but he was nice enough to help me I appreciate it July 7, 2026.”
“First of all everyone there was really polite and kind, they saved my day.. They helped me with all my needs.. George the manager was great. thank you so much for you kindness”
“The proximity to my residence and the convenience of this connection between Amazon and UPS greatly simplifies my life and significantly enhances my experience with both companies. I am always well attended to by staff with a humanitarian conscience who understand that they should treat others well. This gives me enormous comfort and leaves me extremely satisfied every time I need to use these services.”
“It’s not every day you come across a young adult who is as focused and determined as the young man who helped me at DHL today. Mohamed was very friendly and professional, and did his job brilliantly. Will definitely return to this location just because of him.”
“Excellent service! There were seven people ahead of me, but the staff was so fast and efficient that I was out within five minutes. I wish I had gotten the name of the female representative who helped me, she was friendly, professional, and absolutely amazing!”
“The owner of the UPS was extremely helpful and patient. He assisted me step by step with my return. Truly provided stellar customer service. Was knowledgeable, friendly, courteous and kind.
Would gladly recommend to others to visit.”
“Had a very good experience. The store was closed when I reached for notarizeing a document. The nice person still did it and it was very quick. Great staff👍👍”
“This location was phenomenal for fingerprinting job applicants. The scanner was modern and it was easy to use. The entire process took 10 minutes. I highly recommend this place.”
“Brie was wonderful. She was very helpful in helping me resolve a return issue. Nothing wrong on UPS’s end. To this end, she worked with me and the other company to get the matter resolved to my best interest.”
“I always send my packages here and I never have bad experiences. The packages arrive complete without incident and in good condition. The service is good and they are quick to respond...”
“this store is very much friendly and very much convenient to give returns. They will help in everything. Kusu is especially very great in helping people. I can give 1000 star rating to this store.”
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
“Excellent expedited services, great quality with reasonable price!
We got the feather banner done from this location, the material is very good, and sturdy. The banner looks great and has caught a lot of attention. Thank you!”
“I ofter use this location for my order packing needs. They are packing experts and never had a complaint from my end clients. I recommend using them for packing service.”
11AM - 4:30PM
302 Millburn Ave, Millburn
Shipping Centers
“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”
“I always come here to ship all my products to sell and send to loved ones during holidays and events. Great customer service, and I'll always be coming back for whatever postal needs I have.”
10:30AM - 3:30PM
4 South Orange Avenue, South Orange Village
Shipping Centers
“I visit this location a lot and realized it deserves a review. Outstanding customer service. I'm sorry I didn't catch his name, but this morning a gent with long hair and a beard took care of a return of a big, heavy box for me. I was prepared but hadn't attached the label, so it could more easily be scanned. He printed my receipt and sent me on my way in less than a minute. Wouldn't let me affix the label or move the box for him or anything. A+ for kindness and service.”
“I was able to shred everything I needed for a reasonable price. Thank you so much to the young lady who helped me from the phone call to the in-person interaction. Excellent customer service — I’ll definitely keep coming back to this location!”
“Very nice staff always friendly. Business or personal always helping out. Printing and mailing is so much easier here, then the post office or library highly recommend”
“legit the best service i’ve ever had at any staples/print shop. highly highly recommend coming here. they got me a same day order within minutes right before closing. truly the
type of customer service you get from genuinely kind people.”
“The Staples store in Madison
, NJ, is neat, stocked with great items and the cashier's are friendly and helpful. They know all about the Staples Rewards programs, Amazon price match/returns, and coupons available.”
“Great customer service, always a friendly smile, fast and efficient services. I come here to return packages as well as printing and it’s always a pleasure, we’re very lucky to have them in our neighborhood.”
“Was so nervous to try out sending items to a family I knew in Ecuador because I don’t speak Spanish. I was instantly greeted with a bright smile from a gentlemen that eased my worries as he immediately realized and tried his best with the English he knew. He process all 7 boxes for me and explained everything so my next visit was seamless. I can’t thank him enough for his dedication and sweet demeanor making this less stressful!”
“Very good customer service, the people who work there are very kind, patient and respectful. I have never lost a package and always answering questions. ⭐️⭐️⭐️⭐️⭐️”
“Oniel has Strength like ‘Samson The Israelite Warrior’! His Pleasantness, and Professional demeanor is above all others! Therefore, I Strongly, and Highly, recommend Becky Express Shippers, with no regrets!!!”
“Ahmad Salem, the associate present on my visit at the Store seemed very well trained, which made my visit quick and the overall experience smooth and hassle-free.”
“Everytime I come to this shop, everyone is so accommodating and friendly. I always get quick and efficient service and the new design of the store is so nice and clean. Daniel is always awesome, even when he is working alone and it's busy, he helps everyone and is always pleasant and friendly.”
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“Max and 1 other dude (can't remember his name). They are cordial, knowledgeable and efficient. The last 3x I've been in Max helped me sort my shipping confusion.”