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“I am amending my review below as I’ve noticed a change. And so lovely to see. . I was asked questions the other day about pricing and today a younger man was there again. He was professional, kind and helpful. A lady with longer hair was with him who I also saw the other day and she smiled. Makes all the difference. They were courteous to the customer ahead of me. Next time I go I will ask who the young gentleman is as he had a great easy going manner offering the customer ahead of me some good advice for her package.
Have had a couple of good experiences but this particular gentleman was rude and tried to charge me 20 to send one sheet of paper certified. Clerk 8 UFN 331905-0224. I had gone up to ask which envelope to use for certified. Apparently I had picked the wrong one but rather than telling me to get the right one he charged me 20 dollars. When I asked why it was so expensive he said as you picked the wrong envelope so I’ve put it through as a package. So why not tell a customer “let’s get you a new one as why pay double” So I asked to swap envelopes and then he charged me for the old one also even though he didn’t have the diligence to explain to a customer that he was about to double charge her for her error. Money is tight for me right now and I am disabled so encounters like this can really ruin your day. Hopefully I don’t have to get waited on by him again as I’ll wait in line for another. No apology for not giving me a heads up. Just very entrenched in the fact I had picked the wrong envelope. Terrible customer service.”
“Great experience with a Samsung 75in TV delivery. They came on time, called a little beforehand and brought it upstairs to my second floor apartment with no issues.”
“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
“I've been a frequent visitor at this UPS store and have consistently received professional and efficient service. The staff is always helpful, making each visit pleasant. I recommend this location for shipping, printing, and notarization needs.”
“The owner of the UPS was extremely helpful and patient. He assisted me step by step with my return. Truly provided stellar customer service. Was knowledgeable, friendly, courteous and kind.
Would gladly recommend to others to visit.”
“Omg Sol was the best, she assisted me when I was so frustrated and overwhelmed. She went over and beyond to help and my package was sent out and arriving on time!!! Thank you Sol”
““I just wanted to take a moment to say how impressed I was with the UPS store I visited. The staff was not only friendly and welcoming, but also incredibly professional, courteous, and helpful. They really went above and beyond, and I would definitely recommend this UPS store to anyone in need of shipping services. Thank you so much for the wonderful experience!””
“Yes. The team member who assisted me was very friendly, patient, and helpful. They explained everything clearly and made the process quick and easy. I really appreciated their great customer service.”
“We sincerely appreciate the excellent customer support provided at this UPS location on May 24th. We arrived just before closing time with additional items to ship, yet the staff member assisted us with great patience and professionalism. She kindly stayed beyond closing time and ensured all our items were carefully packed without any hesitation. Her dedication and positive attitude made a big difference, and we are truly grateful for her support.”
“This location was phenomenal for fingerprinting job applicants. The scanner was modern and it was easy to use. The entire process took 10 minutes. I highly recommend this place.”
“I always send my packages here and I never have bad experiences. The packages arrive complete without incident and in good condition. The service is good and they are quick to respond...”
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
“I ofter use this location for my order packing needs. They are packing experts and never had a complaint from my end clients. I recommend using them for packing service.”
“alternate power source, very beneficial and helpfull for people in the absence of power. very good and nice behavior and friendly atmosphere with nice cheap rates. thanks buddy”
“this store is very much friendly and very much convenient to give returns. They will help in everything. Kusu is especially very great in helping people. I can give 1000 star rating to this store.”
11AM - 4:30PM
302 Millburn Ave, Millburn
Shipping Centers
“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”
“Always have a positive experience in this store. Manager Sam always very helpful and able to help with whatever I need. Great customer service which is harder and harder to come by these days. Much appreciated. Keep up the good work!”
“I always come here to ship all my products to sell and send to loved ones during holidays and events. Great customer service, and I'll always be coming back for whatever postal needs I have.”
10:30AM - 3:30PM
4 S Orange Ave, South Orange
Shipping Centers
“I visit this location a lot and realized it deserves a review. Outstanding customer service. I'm sorry I didn't catch his name, but this morning a gent with long hair and a beard took care of a return of a big, heavy box for me. I was prepared but hadn't attached the label, so it could more easily be scanned. He printed my receipt and sent me on my way in less than a minute. Wouldn't let me affix the label or move the box for him or anything. A+ for kindness and service.”
“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
“I was able to shred everything I needed for a reasonable price. Thank you so much to the young lady who helped me from the phone call to the in-person interaction. Excellent customer service — I’ll definitely keep coming back to this location!”
“The Staff in the Printing Department was fantastic and really helped me out 30 minutes before the store closed on a Sunday. He was awesome and knowledgeable! Very patient and kind. Thank you for a wonderful Staples in-store experience. Rock On with Peace Love Respect & Hope Always - @DancingReena”
“Very nice staff always friendly. Business or personal always helping out. Printing and mailing is so much easier here, then the post office or library highly recommend”
“The Staples store in Madison
, NJ, is neat, stocked with great items and the cashier's are friendly and helpful. They know all about the Staples Rewards programs, Amazon price match/returns, and coupons available.”
“Very good customer service, the people who work there are very kind, patient and respectful. I have never lost a package and always answering questions. ⭐️⭐️⭐️⭐️⭐️”
“Oniel has Strength like ‘Samson The Israelite Warrior’! His Pleasantness, and Professional demeanor is above all others! Therefore, I Strongly, and Highly, recommend Becky Express Shippers, with no regrets!!!”
“Was so nervous to try out sending items to a family I knew in Ecuador because I don’t speak Spanish. I was instantly greeted with a bright smile from a gentlemen that eased my worries as he immediately realized and tried his best with the English he knew. He process all 7 boxes for me and explained everything so my next visit was seamless. I can’t thank him enough for his dedication and sweet demeanor making this less stressful!”
“Its a busy location so at certain times the line is a bit long, but the staff are courteous and professional and typically get through it pretty fast.
Always a positive ex0erience when ever I've come.”
“Everytime I come to this shop, everyone is so accommodating and friendly. I always get quick and efficient service and the new design of the store is so nice and clean. Daniel is always awesome, even when he is working alone and it's busy, he helps everyone and is always pleasant and friendly.”
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“I would like to recognize Jackie and Lorenzo for their outstanding customer service while helping with my 11-month-old daughter’s passport photo. Taking a photo of a baby is not an easy task, but they were incredibly patient, kind, and accommodating throughout the process. They made the experience stress-free and went above and beyond to ensure we got a photo that met the requirements. Their positive attitude and willingness to help were truly appreciated. Thank you, Jackie and Lorenzo, for providing such excellent service!”