Victra, a Verizon Authorized Retailer in Denville, NJ, is known for its friendly and helpful staff. Customers appreciate the knowledgeable team members who make them feel relaxed and confident in their decisions. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Staff members like Bella, Deep, Carlos, and others go above and beyond to assist customers, even after shifts end, showing patience and dedication. Customers, including seniors and families, find the staff courteous, fun, and eager to answer questions. The store environment is upbeat, with great camaraderie among the team. Although some suggestions were made for improvements, such as having a kiosk to help track customers on busy days, overall, visitors consistently praise the store for its excellent service. Many plan to return, trusting Victra to connect technology to life in a trustworthy and enjoyable way.
Kyle from Verizon provided us excellent customer service.
March 2026
I must share a very lovely experience I had this morning with one of the employees, Von. I was having trouble with the phone in the car. He very patiently set it up correctly despite whatever I had done. He is an absolute asset to the store. He also helped another senior citizen before me....so kind and helpful!
March 2026
The employee Von Hensley was most patient and helpful to me ! He answered all my concerns and had me practice the process in front of him ! This Senior citizen greatly appreciated his time and attention to my concerns !God Bless Him 🙏
