Verizon offers a range of mobile and 5G home internet services, with both in-store and online options for customers. The store at Deptford provides a convenient way to schedule appointments or place orders online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Customer experiences vary, but many reviews highlight the helpfulness and professionalism of the staff. One customer initially faced frustration with service but had a positive turnaround thanks to an employee named Kate, who attentively addressed their concerns and provided knowledgeable answers about trade-in options and promotions. Other customers praised employees Destinee and Justin for their assistance in switching phone plans, making potentially difficult situations much more pleasant. Overall, the store is noted for its excellent customer service, with staff who are friendly and willing to help. Many customers express satisfaction and a willingness to return, recommending the store for anyone looking to switch from other providers.
Ebony waited on me , I got a new phone and she was very helpful, friendly wonderful personality ! Thanks Ebony !
January 2024
The best Verizon store in the area. Extremely reliable
November 2023
Destinee and Justin were incredibly helpful when changing over my husband's phone plan and upgrading his phone. What could have been a very frustrating experience was pleasant thanks to these two!
