“big big shout out to Victoria and Greg for helping me with my AT&T visit. I left highly satisfied they went over and beyond I got the phone I wanted and their customer service was exceptional! I’ll forever come to this AT&T store thanks to them! They made the time well spent.10 out of 10.”
“One of the best services I have received so far. I am really very happy with services. Will refer my FnF to get same service like me. Thanks boost mobile for being amazing”
“I wanted to get my ps5 checked as it was not connecting to the wifi properly. I was told of the reasons and services they could provide to fix the issue. They gave me advice on what to do, and right now my ps5 is connecting to the wifi. They advised me for completely free and solved my problem. I would recommend to come here for service and for advice on electronics. I felt it was an honest and straightforward store.”
“I purchased a pre-owned iPhone 14 Plus to upgrade my mother's old iPhone 8 Plus. I transferred everything myself, but activation/transferring her active line to the 14 Plus was still required. Since newer models are eSIM-only, I knew it wouldn’t be straightforward. I could have handled it on My Verizon online, but that likely would’ve meant dealing with customer service via phone and wasting time.
This shop is only a block from my place, so on the way to dinner with my mom we stopped in. Patrick and Kyu activated the device quickly and without any issues. Supporting a local business is an easy choice when the service is efficient and reliable—highly recommended.”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
“If you’re not coming here I don’t know where you’re going. Best place for any of your electronic needs!! Anthony gets the job done, great customer service.”
“Excellent service and the best prices on the case for my cell phone that I found in the area, they gave us the screen protector at no cost to put it on. Super recommended”
“I wanna start by saying Matt was AMAZING!!! He was super knowledgeable, made the entire process smooth & very fast, and his customer service skills were amazing; he was so friendly! Ive been an AT&T customer for a while and have been to a handful of stores & have worked with many associates, but this Montvale location has been the best one. I highly recommend asking for Matt if you ever need assistance! This store is about 30 minutes from me… but I will be making it my go-to from now on. A HUGE thank you to Matt!”
“Love these guys! The screen protectors are top of the line and when you go to replace it ($12) they don't just put a new one on, they clean the entire phone and case and make it look brand new again. They better not ever close!!!”
“Today, Tyler helped me resolve the issue. He offered the best solutions for my laptop and clearly explained how I can handle similar issues in the future. I truly appreciate his great help and excellent service. Every time I visit, the staff is very kind and takes the time to thoroughly explain the cause of the problem and how to resolve it, which is very helpful for future reference. Their customer service is excellent, and my issues are resolved very quickly. I highly recommend this place!”
“Excellent customer service. I went to two other stores before this one and they wouldn't help me. Verizon of pearl river did! Worth the extra drive to get to this store.”
“The staff was lovely. I came in to ask about an upgrade phone for my son. They were able to assist me and provide me with a plan with all details if I decided to upgrade. We thought about it and came back two days later to upgrade and take advantage of the Black Friday Deal. We ended up updating 2 phones to the new Iphone 17 Pro Max, we got 2 iPads and a great deal for our trade in phones.
Every one was very friendly, provided great service and ensured all our questions and concerns were addressed. They provided many options, deals and geared us to make a great choice both in value and within our budget.”
“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
“Amazing customer service I was just in the store to upgrade my phone and the rep I believe his name was Kevin was super helpful went the extra mile he made the process quick and easy will be coming back to get a few more accessories!”
“Nelson was extremely helpful, my entire family was pleased with the service he provided. The work ethic is off the charts, professionalism, well caring, great energy, shows that he cares. Our process took us almost 3 hours and we went at 7 PM we never felt rush neither did we get any attitude from him. Thank you Nelson for helping us out, we truly appreciate all you did for us!”
“Just switched from Boost to Metro. Best decision ever. Ray made the transition very smooth. Now I only pay $36 with instead of $50 with Boost. Happy with my decision. Thanks Ray!”
“Excellent customer service came in there after walking down main Ave and trying about two other phone stores with bad experiences I was given really good service, leith helped me out he was phenomenal”
“I recently had my iPhone 11 pro max screen replaced for a decent price and it was done same day! While there was a misconception about the price I was given over the phone versus what I was told when I got to the store, the store associate was accommodating and rectified the problem. The phone looks and works great! I recommend this place to anyone who needs a quick repair for a decent price.”
“Adam was amazing! He did everything I needed him to do. He found a way for me to get a discount on my new line and my current line! Adam explained everything to me and made feel happy about transferring my line. He was just amazing!”
“I had an amazing experience in this AT&T location working with Zeek. He was very informative and helped me get my new phone with fast shipping. I couldn’t be happier with this experience and cannot recommend it enough. Thank you Zeek!”
“Grateful to Nelson for his sincerity, for his empathy, and for trying to help me in my few possibilities to obtain services, and regarding the staff without words, without exception they offer excellent service, God bless you and may you continue to have that gift of service for all who come there”
“Millie was amazing! I had one of the worst days ever. My phone was stolen as well as my license etc; I was so upset, and Millie was extremely sincere and helpful throughout the process of getting a new phone. Will definitely only be coming back to this store - I had a terrible experience at two other locations in Manhattan, and this is the first positive experience I have had thanks to her!”
“Best AT&T and mobile device upgrade experience - staff at this store are knowledgeable, efficient, and supportive with high quality and high touch guidance. I'll not only be coming to this store going forward, but also be recommending everyone in New Jersey to come here! Also, you can grab a snack from the bakery or H-Mart right next doors.”
“I went and purchased a phone for work Onaika Took care of me she gave me the best deal,also her customer service was immaculate. 10/10 definitely recommend this BOOST MOBILE”
“I came to the Verizon shop at American dream mall to pay my phone bill. The manager Nakul helped me with my payment. He trouble shot my billing issue and help me set up my Verizon app account. He was patient and vey knowledgeable. I was very happy with the results and experience.”
“My visit to the Westwood store was to ask some questions. After speaking with Ian he explained the promotions available and I purchased a new phone. Ian was very knowledgeable, patient and helpful. Ian is great asset to this location.”
“I recently had my iPad screen replaced through this service, and I couldn’t be happier. For half the price of what Apple charges, I now have a screen that looks and functions just like new.
The quality of the replacement is top-notch—you’d never guess it wasn’t the original. Touch sensitivity is perfect, and the display is crystal clear. The whole process was smooth, fast, and professional.
If you’re hesitant about using a non-Apple service, don’t be. This is an excellent option that delivers great results without draining your wallet. Highly recommend!”
“My husband and I came in to upgrade our phones and feel that Caleb bent over backwards to provide exemplary service.
He is extremely knowledgeable and very friendly and we would definitely come back to this location for any of our Verizon needs. Please do not hesitate to come to this location.
As an added plus, his coworkers are also wonderful to speak to.”
“I love all the techs in that store (AT&T 102 Washington Avenue Dumont, NJ )
They are friendly, knowledgable and they always are able to resolve all my issues”