The AT&T Store in East Hanover offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Customers consistently report excellent customer service. Multiple reviews highlight a representative who is a star employee, described as patient, professional, courteous, helpful, nice, and amazing for making processes run smoothly, saving sales, and answering every question. Another representative is noted for being really helpful and ensuring a phone upgrade went with no issues. A different customer mentions a service issue was resolved quickly by a representative after seeming convoluted elsewhere. The team as a whole is recognized for being exceptional, providing detailed support on plans and devices, and giving great service during upgrades.
The advice and attention were excellent and prompt. If you go, ask for Mahlon; he will provide the best service. ? #greatservice #mahlonisthebest
May 2024
The main reason was Mahlon. He is a star employee. I hope that he is recognized because he single handedly saved a ton of sales in that store in the 3 hours I was there. He was patient, professional and so nice. It's rare you find employees like him so make sure he is well rewarded and appreciated!
May 2024
Izzy was really helpful and the proces of upgrading my phone went smoothly and there was no issues .Highly recommend asking for her anytime you need something
