The Optimum store in East Hanover provides excellent customer service, with staff who are helpful, patient, and friendly. Employees quickly solve issues, update equipment, and expertly address technical problems. They work up packages that offer great savings and more channels, and assist with switching services from other providers. Staff members go out of their way to help every customer, taking time to answer all questions and address concerns without a problem. Their expertise, readiness to explain, and professional service make customers feel totally pleased and happy with the service received. The team demonstrates amazing professionalism and is considered best in class.
Phabyan was very helpful setting up new phone. He was patient and listened to concerns
February 2026
Brian is amazing! Thank you for switching us over to mobile and saving us money!
February 2026
Having major issues with my tv service I was not being able to view my programs. I went to optimum store in East Hanover Sunday February 15th. @12pm.Manny knew exactly what issues were He gave us updated equipment. Manny has the expertise to solve my issues I am totally pleased.
