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“Cell phones are a necessary tool for Yelp reviewers. My ancient iPhone 12 was getting a little long in the tooth so I started searching for Verizon stores near me. The staff at a couple were unhelpful and, sadly, a little pushy. My wife, smarter than I, searched further afield and sent me here. Wow! I was greeted by a tech named Tom. He checked me into their system in about a minute. He made me comfortable working with him because he actually listened to my concerns and needs. After examining my account he recommended a new phone that is the current state of the art ... iPhone 15 Pro ... and a plan that had higher speed and he explained that with a trade in, and a switch to automatic paying with a checking account, my monthly bill would remain the same! There was a minor glitch with the trade in, but Tom went to their help desk while I sat and he cleared everything up. While I waited, he updated the iOS on the new phone and transferred everything perfectly. Tom was amazing. Really. He knows his products. He doesn't sell more than you need, rather he listens and recommends options that he thinks will offer the best value. My experience with him told me there are still people who come to work to do the best job for the customer and properly represent the products his company offers. Quite a rare treat in these me-first days! Great service, amazing sales tech, perfect transaction. Sad I can only assign just 5 stars.”
Open 24 hours
1620 US-22 suite 325, Union
Internet Service Providers
“This company is very customer friendly my antenna broke and they sent me one free of charge!!!All I had to do was mail the other 1 back and now my router works perfectly again.”
“Shian Andrew is the nicest sales representative I have ever met at Verizon or anywhere . In fact, he is so knowledgeable, so courteous, pleasant and relational. Cheyenne spent so much time with me, assisting me with answering my questions and resolving all of the issues that I had. I am now leaving this store as much happier client and I feel secure with all the details that Cheyenne help me to take care of. I can’t thank Cheyenne Andrew enough for his dedicated service .”
“George is an exceptional employee, he is extremely knowledgeable and very professional, he was very patient and showed me how to use my new phone to the maximum I was very comfortable with him”
“Sam is the best! Very professional and customer service was amazing! He saved me money and took his time making sure my new phone and watch were paired and ready to go when I left the store! Thanks Sam, you’ve gain a loyal customer and friend!”
“I've been to many Sprint stores in the area and in the city but the way I was assisted at this store surpasses my highest expectations. Even though the store had many customers the wait time was very minimal, and I was professionally promptly greeted. The staff all work in conjuction and help each other making any or all transactions as smooth as possible. Oliver primary rep that helped me and I couldn't be happier with how he handled everything beyond professional. All in all I know many Sprint stores are a drag to visit and usually have poor customer service but this store at the Livingston Mall is truly an A++++ store”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“We were looking to switch our plans and visited the Verizon Morris plains location. Andres G was very helpful from the very beginning and did a great job to help us complete to decide on our plans, offers and process.”
11AM - 6PM
1613 NJ-23, Wayne
Internet Service Providers
“I came in with a major screen issue, It was my business phone, I was very upset. His calming manner and knowledge relaxed me immediately. His name is Kristofer. I highly recommend coming here.”
“My wife and I visited this T-Mobile location looking to open an account for our business needs and Q. ROMERO made the mission successful. “Q” is a great Mobile Expert and she handled my wife and I with respect ever step of the process. We choose 2 iPhone 14s with 3 lines and a BYOD with the GoBusiness plan 100GB HS! This location is wheelchair accessible. No public bathrooms. @IAMAJSUPERNOVA”
11AM - 6PM
2565 US-22, Union
Internet Service Providers
“Had the most pleasant experience at thisT Mobile site. Mr Jermone was extremely helpful, patient and professional. Went above and beyond in a proffessional manner. Mr. Jerome helped to correct my accounts billing issues as well as set up my newly purchased watch to the phone. This is my favorite T-mobile store and Ive have visited them all in Union. They are kind and attentive. We need more Mr. Jerome's at your T-mobile stores.”
“Today is Wednesday June 13th I went to the Wayne store T-Mobile and it was Mike and Kay awesome people they help me one two three he did everything for me they took care of me they were so nice they help me with everything I5 min we needed themThank guys”
“Best computer repair service! Bill is amazing at what he does and my computers are up and running like new! Fast, friendly and honest business! I highly recommend EG Technology!!!”
“I had a positive experience with the T-Mobile manager. Their customer service was exceptional, addressing my concerns promptly and ensuring a smooth resolution. The manager exhibited great communication skills and a deep understanding of the services, making the overall interaction pleasant and efficient.”
“I purchased new phones on the T Mobile website, but I wasn't given boxes to return my old phones. I needed to bring the phone to a corporate store to return. The gentleman who helped me at the Short Hills store went above and beyond. He took care of all I needed to ensure the phones I was returning were boxed in proper order.”
“I had some issues at another T-Mobile store. The other store told me my paid warranty (Jump / 360) did not cover phones that don't turn on. Why did Ipay for 6 years to have a service contract???I called T-Mobile, they gave me this store. The staff here are excellent! No grumbling, didn't tell me anything negative, didn't say corporate doesn't know how to do warranty. ...had my replacement phone working in a flash.Excellent staff here!”
“I Had a horrible experience at the west Paterson location earlier today and decided to come to the location in orange. Hector was super professional and made my experience great! I was in and out wishing a few minutes and the customer service was great. I will definitely be visiting this store again.”
“Me and my partner had the most amazing experience with T Moble! Our associate Selina was the best! She was kind, patient, and very helpful!! We loved her great energy and her positive attitude when helping us get the best service ever! Selina guided us through the whole process to transfer our service to T Mobile from another provider! She even followed through when we came back after receiving our new phones to help us transfer data! We will refer our friends and family to this T Moble to work with Selina and the rest of the wonderful staff! Our service was so appreciated and will never forget our great experience with Selina! Thank you so much Selina you made it so easy and enjoyable to transfer our services to T Moble! ❤️❤️❤️”
“I want to start off by saying I usually go to my local T-Mobile, however I stopped at this location because it was closer to my job. I had the best assistance from Yasmiry as she helped me with some trouble I had with my phone as well as considering an upgrade in the future. She was extremely educated and so nicely helped me through the entire process! I don’t usually write reviews, however, I had such a great experience and I will most likely continue coming to this location. I appreciate all of Yasmiry’s kindness and assistance! :)”
“I am writing this review to commend two employees at this location for being amazing and more knowledgeable than most Verizon employees I've met in being a customer of Verizon for a number of years.Kayla is an employee there that you would want to work with hands down. She knows her stuff and works with you to get exactly what you need for your plans and devices and exactly how to get the job done through the system Verizon provides that is less than stellar. Her co worker, Motez, was also very helpful in getting the job done displaying exceptional knowledge and helpfulness.I appreciate feeling like employees genuinely are trying to help me as a person over trying to just sell me a new something. Thank you guys~”
“Great experience! Robert greeted and diagnosed issue. He tried to help me get seen quickly. Calif helped to find Shaleah and she was fabulous. So efficient elegant and helpful.My SIM card failed and they replaced it quickly. Back in action.”
“Steve was awesome very patient and informative HE WAS GREAT thanks Steve he didn't let me leave until all my devices was connected to my phone GREAT JOB STEVE!!!!”
“Customer service. This is what's so important. Even though I was returning equipment because I canceled services, but they were very courteous and swift with the process. ??”
“I was an Xfinity customer for 2 years so I can say from personal experience the service is spotty to say the least (Wi-Fi and security camera), the company never offered any refunds for any days I couldn't use the service. I'm always out working so I don't have time to sit at home and wait all day for a tech. I moved to a new apartment which is not Xfinity ready so I am returning their equipment and getting my service from Optimum.”
“The customer service is beyond incredible. These gentlemen are very knowledgeable and helpful. After experiencing technical issues ar home with the equipment, the team was able to guide me to solve both problems. The store is convenient to get to with plenty of parking. I highly reccomend this store due to its customer service and knowledge.”
“Alex was vey helpful today, He had great customer service and patience. Thank you Alex for all your hard work, They should be happy to have you as one of there staff member’s…”
“working with Shian at the Verizon store was great. He has a thorough knowledge of all the different ways. You can save money with your Verizon plan, and efficiently got me a new phone paying less than half what I would've paid. He is courteous, friendly, and smart. I would recommend to everyone that they should go to this Verizon store and work with Shian.”
“Jamie Rhodes was legendary in her approach and resolve with my issues. Which in turn lead me to buying a Apple Watch 7 series with a smile!Funny thing is this location of the store isn’t known for above and beyond customer service! Congratulations to the hiring manager, and whoever is in charge of training Jamie Rhodes. I’m sure every customer receives what they need at this location, but most importantly I truly believe all customers walk out with a smile bright across their faces!”
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“Cell phones are a necessary tool for Yelp reviewers. My ancient iPhone 12 was getting a little long in the tooth so I started searching for Verizon stores near me. The staff at a couple were unhelpful and, sadly, a little pushy. My wife, smarter than I, searched further afield and sent me here. Wow! I was greeted by a tech named Tom. He checked me into their system in about a minute. He made me comfortable working with him because he actually listened to my concerns and needs. After examining my account he recommended a new phone that is the current state of the art ... iPhone 15 Pro ... and a plan that had higher speed and he explained that with a trade in, and a switch to automatic paying with a checking account, my monthly bill would remain the same! There was a minor glitch with the trade in, but Tom went to their help desk while I sat and he cleared everything up. While I waited, he updated the iOS on the new phone and transferred everything perfectly. Tom was amazing. Really. He knows his products. He doesn't sell more than you need, rather he listens and recommends options that he thinks will offer the best value. My experience with him told me there are still people who come to work to do the best job for the customer and properly represent the products his company offers. Quite a rare treat in these me-first days! Great service, amazing sales tech, perfect transaction. Sad I can only assign just 5 stars.”