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October 2023 by Marie Vanderrielle
This company is fantastic! I was moving from SF to NY and friends recommend I use CA NY express and I am so happy I did! Everyone from the consultants to the team of movers was amazing and made this cross country move very smooth and stress free. Delivery was timely, everything arrived in perfect shape and their price is also very reasonable. In addition, they do not subcontract to other companies and handle all themselves from start to finish. Highly recommend!
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September 2023 by Gabriella Almanza
I moved from LA to NY this year and this company made the move EASY! I checked out other movers but this was the first one I contacted and they figured everything out for me. Took off a lot of stress and physical stress that would’ve been on me. The price was right in my budget and for the quality of service you can’t beat that! So happy with the whole move and the company. If I ever move back to LA I would use them again or recommend to anyone I know moving from one coast to the other. Thank you
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August 2023 by Jayne Sullivan
I had a great experience! Can't recommend more highly. They came recommended from a friend who had a great experience too. I moved from LA to NY and stored my stuff with them for several months and it was great. My stuff was well taken care of and returned in perfect condition. They were very accomodating when I needed to access my storage unit as well. They responded quickly to emails and questions. They labeled every box with a number to ensure nothing was missing and were very organized and clear communicators. Overall A+ experience!
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August 2023 by Raaid Ahmad
I moved from San Francisco to Brooklyn in early 2022. The initial consultation, communication, and setup were all fine, fairly priced.When our items arrived, a number of things were damaged. Not only fragile items were damaged. For example, a concrete slab table showed up split in half(!), and a television which was put in a special television case (purchased from the company) was also damaged, the company did not refund us for the ineffectual TV box either. We spent about a month arguing with third-party insurance (we went with this as the insurance the company offered was nominal, but I think this is normal) to get some of our costs re-couped.Update: They reached out to me in response to this review and went a long way towards making things right. I won't get back the time I had to deal with the insurance company and the loss of some items I could not replace, but the head of customer success was very responsive to my concerns, and was able to, many months later get me almost financially square (aside from the deductible).These guys do a lot of cross country work, and I was unlucky to be one of the few whose items got damaged. The way my case was handled after the fact shows me that this is a company that cares about quality and wants to make things right if they don't live up to your expectations. I respect that and have changed my rating from 2 stars to 4 stars.
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August 2023 by Patrick Gray
Recently completed a move from the Bay Area to Connecticut.It was very hard finding a reputable company in an industry famous for shady practices. I was getting quotes all over the place from $4,000 all the way up to $12,000.Found this company through a recommendation on Reddit. The whole process was very easy. Just a few meetings to establish a baseline price with the understanding that changes could be made right up the the moving day. On each end the move was completed in just a few hours and in total it took only around 12 days for everything to get over. Boxes were in good condition with any breakages down to either my packing or just the items themselves (higher quality dishes were fine, a few cheaper ones cracked). They also shipped my large 250lb electric piano for me which also arrived with no damage either external or to the fairly delicate electronics inside.I couldn’t recommend them enough just for how simple and stress free the whole process was. In the end paid around $5800 for a 2 bedroom house which included some basic furniture and around 130 boxes of varying sizes.
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August 2023 by A. Alba
I've used them at 2 different times in my life and they have always been the thing I DON'T stress out about. They are super responsive, and give the details you need to make moving your stuff less of an intense experience. I keep coming back to them and it's worth it!
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July 2023 by Maren S.
Recently moved and everyone we worked with was fantastic. Excellent customer service and great moving teams on both ends. Would definitely use them again if we move back to the other coast!
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July 2023 by Julie Down
Wow, what a fabulous job they did for me. They packed up all my breakable objects while I packed all the softer items. They were kind, efficient and nothing broke during the process. I highly recommend them.
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July 2023 by Shubham G.
All my stuff was very well packed and delivered within the time window, so that was neat. It's also a really great value, but I think my price may have been over estimated. The company asks for an inventory before loading and some of it is just as simple as telling them a piece of furniture.This helps them estimate the cubic footage and give an estimate. I think they messed up a bit with my furniture tho by taking apart my modular couch and counting it as individual pieces. This drove up the price. Also, I do think they used too much packing material some things. I had them pack a few boxes and the material cost for that came out to $282 iirc
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June 2023 by Jenner C.
Before selecting movers for my NYC-SF move, I did a decent amount of research into various cross country movers. Across nearly every review platform, CA-NY had the best reviews based on quality, experience and value. I just had my furniture delivered to my home in SF and I could not be happier with the overall experience. From the initial Zoom to estimate inventory to the professional and kind foreman at pickup and drop off - these guys are the best in the business. They are honest and truly have the customers best interest in mind. Would go with this company 10/10 times and will recommend to anyone and everyone going forward.
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June 2023 by mark G
Second time using CA to NY Express (also family member utilized CA -> NY Express)- Extremely professional from beginning to end, extremely helpful with any request we had.- Very easy to work with in regards to our inventory list, which was updated almost daily.- Communication with Eric & team was seamless, they were there to help with many questions/concerns.Highly recommend.
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June 2023 by Stephanie Caruso
Very professional and quick service. We moved very last minute and everything was simply smooth sailing! They have a great customer service team who is responsive, the workers are polite!Really no damage to any of our stuff at all. I would use them again!
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May 2023 by Leah K.
Great job, thanks! They are very fairly priced and do everything promptly, professionally and easily. Was a pleasure.
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April 2023 by Mitchell H.
I recently moved from SF to NY, and I worked with Ron to coordinate my move. All of my stuff was in a storage unit in SF, and Ron was able to give me a very accurate (not to mention, quite reasonable) quote using only a picture and a short video snippet I sent him of the unit. We waited until we had a lease signed before scheduling our pick-up*, and a team came the next day to load everything, even without us being present at the storage unit. Most of our stuff was pre-packed, but the team was able to pack up some loose items we had in the unit, including some delicate things like computer monitors and a mirror, all of which were delivered un-damaged. It was super nice that they were able to finish packing those things for us, though I'd recommend packing as much as you can ahead of time if you're able to -- the cost of the supplies they used was a bit high.After pick-up, our stuff sat in a storage unit in CA for a few days before being shipped out to NY. During the voyage, we got a couple of updates letting us know where our shipment was and when we could expect it to be delivered. Once it arrived in NY, a rep called me to schedule a time for delivery, and they worked around the restrictions my building has for moving times. CA - NY Express guarantees delivery within 15 days of pick-up, and our stuff was delivered just outside of that window. Without any hassle, they refunded me $100/day for each day it was late past the deadline, which I really appreciated. On delivery day, the movers arrived at my apartment and found a creative parking spot right away. They unloaded and moved everything up to the apartment, and they tore down and disposed of boxes all within about an hour. Aside from a couple of scuffs on our bed frame and kitchen table, everything was delivered in perfect shape. Overall, we had a very positive experience with CA - NY Express, and I'd strongly recommend them for your move. If you choose them, you can enjoy peace of mind knowing that your stuff will arrive safely and timely, and all for a really great value. *In retrospect, we should have had them pick our stuff up before we signed a lease. CA - NY Express offers up to 30 days of free storage in NY, so if your stuff arrives before you have an apartment leased, they will store it until you have an address to deliver to.
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March 2023 by A Y.
This is my second cross country move, and first with MoveEast. I hope I never have to move like that again but if I do, they'll be my first call.Ron and his team were very responsive, professional, and timely in our 2bd move from SF to NY. We got updates as the shipment was moving along, and there was no holdup in delivery. My upright digital piano made it perfectly, along with chunky furniture and a rather large TV. Movers on both ends got there within promised window, and knew how to navigate narrow streets like pros.For a similar price to other cross country movers, we got better communication, faster/narrower delivery window, good wrapping, and really transparent pricing. No BS upsells or gotchas tacked on at the end - I think our ultimate bill was less than 5% different from the quote.Thank you!
