Casper - Menlo Park Mall offers a welcoming shopping experience for those looking to improve their sleep with innovative products. Customers praise the friendly and knowledgeable staff, particularly highlighting the exceptional service provided by team members like Giselle and Ed. These professionals are noted for their attentiveness, patience, and ability to create a comfortable atmosphere while guiding customers through various mattress options without any pressure. Visitors can test drive a range of mattresses and accessories, ensuring they find the perfect fit for their sleeping needs. The store also allows customers to book nap appointments and walk away with their dream bed the same day. Reviews emphasize the genuine care shown by the staff, making mattress shopping a fun and stress-free experience. Overall, Casper - Menlo Park Mall is highly recommended for its great products, wonderful service, and a team dedicated to helping customers make informed decisions about their sleep solutions.
Giselle Vicente has been outstanding. Her knowledge and assistance in getting the sheets and mattress for our needs has been excellent. Her customer service goes over and beyond. Thank you and keep up the good work!
September 2026
came to the store to get a king size mattress i got 2 mattress and a couple of pillows the salesman Carlos Martinez in melo park mall was great he helped us with choosing the correct one thank you for your help
September 2026
Giselle V. has been excellent in knowledgeable in the Casper products. He has given us outstanding customer service. We will come back to the Menlo mall NJ store location.
