“I was thinking about purchasing a new bed and after seeing reviews in consumer reports decided to check out Casper after seeing their reviews . I went to Casper store Menlo Park and was greeted by Giselle. I looked at the beds on my own and then Giselle came over and started explaining everything about different beds . Very helpful to a new buyer for sure. She pointed out all the things that the beds have and also the new adjustable frames .After she showed me all that they had to offer made my decision to trade up an easy one . She was one awesome sales person and Casper is lucky to have her. We spoke today and updated me when to expect the bed which was wonderful.Also said if anything is not as I expected please reach out to me.enough said thank you Giselle William”
“One of my favorite stores they have very good sales. And they have access to wheelchair, which is very nice for my mom and anybody else that has a wheelchair or stroller to go into the store. Customer service is very great and they also have a fridge that they give you bottles of water and coffee, which is very nice for the customer service I give it a five star keep up the good work”
“We walked in looking to purchase open box furniture at heavily discounted prices and assumed we would have to fend for ourselves. However we were pleasantly greeted by Moshe, then Tina came by and went way above and beyond to assist us, she is an innate designer and helped us match colors and spent an hour with us figuring out which pieces would fit into our space.Brian was super friendly and patiently worked out every detail for us.The furniture is top notch quality - was an amazing experience with superb customer service!”
“I was very impressed by the service I received. Zoe was excellent. She wasn’t pushy, which can turn a buyer off. Very in formative. She knows her mattresses ? The delivery was on time and the gentlemen were professional. I didn’t give a 10 for the reason I didn’t sleep on it yet but I’m sure it will be.”