Macy's offers a first class selection of top fashion brands, including a wide variety of colors in items like Ralph Lauren Polo shirts. It provides a decent selection and fair prices across clothing, shoes, housewares, and gifts. Reviews note that staff at the fragrance counter can be extremely helpful, patient, and go above and beyond, contributing to a great customer service experience. However, some feedback indicates that overall customer service and organization could use significant improvement. Many find the collections good and wish for consistent stock.
Lady at the perfume counter was soooo helpful understanding and patient I was having trouble finding a perfume but she was extremely helpful got the one my lady was looking for
January 2025
It was a good experience and there was a big collection.
January 2025
Macy's offers a decent selection and fair prices, but the customer service and organization could use significant improvement.
