“Had my account SIM locked for security reasons and needed help resetting my PIN and reactivating my phone. The staff at this Cricket store were extremely patient, professional, and knowledgeable. They took the time to explain everything clearly and made sure my phone was fully reactivated before I left.
I really appreciated how seriously they took account security while still getting the issue resolved quickly. The whole process was smooth and stress free thanks to their help. Great customer service and a great team. I definitely recommend this location.”
“Best employees, namely Brian. They are all courteous, helpful, knowledgeable and not trying to up sell you anything you don’t need. No issues and tons of patience. If you want the best service go to the Verizon store in Menlo Park Mall. See Brian, he’s the best! I’d give him 1000 stars!”
“Aiden John and Nasir are the definition of customer service!!!!! Not only were they off duty but also on their lunch break, answered so many of my questions with a smile on their faces!!! These gentlemen are an astounding representation of AT&T!!! A promotion is needed ASAP.”
“My Zagg screen protector was waz cracked on top due to dropping the phone. Mirac was awesome with his super fast skills to replace it and get me on my way. Thanks Mirac!!”