Verizon's store in Egg Harbor Township provides excellent customer service and support for mobile and internet needs. Customers consistently praise the staff for their helpfulness and professionalism. For instance, Craig and Mike are recognized for their assistance in upgrading devices and activating new phones, even when faced with technical challenges. Customers appreciate that the team takes the time to explain plans clearly and troubleshoot issues effectively. One customer shared a positive experience when Juan went above and beyond to help upgrade a phone, demonstrating patience and thoroughness by even applying a screen protector. Another customer noted the honesty of a staff member who identified a simple charger issue rather than pushing for a new tablet purchase. While some technical issues with Verizon's services have been reported, customers feel reassured by the in-store staff's dedication to resolving problems. Overall, this store is highly regarded for its friendly and knowledgeable employees who strive to ensure a positive experience for all visitors. Customers can also take advantage of convenient online services, including in-store appointment scheduling and delivery options.
]Greg Haines is the best employee ever I had mess up my phone so bad I was having panic attacks. He was very perfessional and so polite and fixed my phone in minutes he is very much an asset to your company.
June 2026
When I say Greg saved my life, he saved my life. After being on the phone with Verizon for 3 and half hours on 6/10/26 I decided to go in the store and boy did I have a host of problem that Greg was able to sort out. If you go into the store look for him.l!
March 2026
I loved the service here, I worked with Greg and he quickly helped me with my phone. I was in and out within 5 mins.