Forever 21 at The Mills at Jersey Gardens is a complete and beautiful place described as safe, clean, and full of the latest clothing and accessories for women, men, and girls. It offers jeans, tops, jackets, shorts, shoes, and swimwear with very cheap prices and promotions. Customers report a very good and enjoyable experience, noting great and pleasurable service from the staff even amidst chaos, with one manager providing A+ service. However, some note that the men's section needs more variety and cheaper prices, and that some items, like Hello Kitty merchandise, can be extremely overpriced. Overall, the store is committed to providing trends and styles inclusive to all in a fun environment.