United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
310 N Broad St, Elizabeth NJ 07208 Hours
About United States Postal Service
The United States Postal Service is the only organization in the country to regularly deliver to every address, providing secure, reliable, and affordable delivery. This local Post Office offers walk-in passport services. Reviews note that employees can be sufficient, polite, professional, and great, with specific staff members praised for taking time to help locate important mail, holding mail as a courtesy, moving the line efficiently, and offering perfect packaging suggestions. However, experiences vary. Some customers report extremely long lines because only one or two employees are operating the windows, leading to slow service. There are also complaints about some employees not locating packages and about mail carriers delivering mail to the wrong house, with requests for carriers to read house numbers and names correctly. Despite acknowledging angry customers and bad reviews, some thank the staff for doing their best every day to keep mail public and flowing.
Most Recent Reviews
August 2026
It's a Monday. There were over 20 people in line at around 12 noon and all I needed was 2 passport applications--had to stand in a long line for applications that should be on the table already.
July 2026
If I could give zero stars, I would. Complete garbage. Workers are unprofessional, rude and don’t want work or help customers. It’s a real shame that in the city as big as Elizabeth we have to struggle to get good service. It’s worse than the DMV. I will never go there again.
July 2026
This is supposedly a passport ready place and there’s was no one to help
More Comments(183)
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