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March 2024 by Denise Woodbine
Horrible customer service and the supervisor is of no use! Had a passport appointment for 9:30 and was told that there is no one there to do it by the supervisor. Why give me an appointment time if you’re not able to honor it?!? They have no respect for people’s time. Absolutely ridiculous!!! Never coming back to this location!
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March 2024 by Jose Morales
By far the worst post office in elizabeth. Always 1 women at the window who always has a mad face on and attitude. No regard for people’s time and the man who works there post master or what ever he is, is also good for nothing no help at all.
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February 2024 by Ismael Lozano
To slow I whent there to complain about the delivery mail person are delivering mail to wrong house o got 6 letters from 6 blocks away the line was so big 1 person working tajen they time I put the mail in the mail box please mail carrier read good the number from the houses if and name thanks
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February 2024 by Ace
if only their workers knew how to do their jobs it’s either leaving the package wherever so it’s easy for it to get lost or stolen or especially just putting it at the wrong address. It’s not that hard to just mail stuff and put it at the right address it’s sad. hire actual people who will do their job right
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February 2024 by junior espinal
A black lady with a bad attitudeWe when to do owed kids passport we were on the line the website said walks in from 9:00 to 10:00 am, we told her we there to do the passport, then she reply’s that we were too late . We was on the line and by the time we got to the window it was like 9:15
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February 2024 by Camila Meza Perdomo
If i could give it 0 stars i would, horrible customer service !!!!!
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January 2024 by Janet Mack
Went in for Fingerprints yesterday at this location. Shanice was very helpful and pleasant with helping me with the process. I had trouble getting an acceptable set of fingerprints. I don't know if it was due to my cold fingers or my long nails. She went above and beyond her job and even went to the back to get another employee to help with the process. Thank you again for all your help.
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December 2023 by b bint
SILVAN has a horrible attitude. Why not just stay home instead of coming to work to be rude towards customers. She should be grateful to be employed! Also why was the barcode on the receipt to leave a review not a barcode for this location? When I scanned it, the elmora and bayway branches were displayed.
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December 2023 by Ana Herrera (amaria005)
The people serving the public are mean and nasty. If you don't have to go, please go somewhere else. I would give 0 stars if it were allowed.
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October 2023 by Aracely Santiago
Wish I read the reviews sooner. This location is the absolute worse, especially for it being my first time attempting to complete the passport process. They’ve wasted my time twice, so you can understand how frustrating it is. This location’s employees don’t respect punctuality, and are the most unprofessional group of USPS employees I’ve seen by far. If you emphasize on your website to arrive to an appointment; 15 minutes before, it’s required of you to assist your customers on time. Everyone has personalized lives which are ran by time, you should be mindful of that. If not, let it be known on your USPS website how incompetent this location is when it comes to customer service. You don’t hire people for behind a window, who don’t respect time, let alone the customers. That’s where your professionalism lacks.
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October 2023 by Andres Garcia
Wow I am in shock at how disorganized and rude the staff is at this post office. The sense of urgency is non existent. No signs and absolutely zero respect for the customer . The staff here yells at you for being confused. The post general should be ashamed of his post
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October 2023 by John Macknowsky
No help at all! They act as if you are inconveniencing them, they are at work and get paid! If you don’t want to work go home!
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October 2023 by Mari
These lowlife mail employees try going thru your mail. Received my envelope open because the idiots thought there was a credit card in there. Also package will say delivered thru USPS I look on camera and they have nothing on them and delivered nothing. THIEVES
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August 2023 by djmanny908 (djmanny908)
Went to the Elizabeth Avenue post office and was greeted by an female mid to late 50s with an attitude so depressing not very happy doing her job, I always take pictures of the envelop to send to my customers and forgot this time so I asked the woman if I could take a photo of it and she asked me to pay extra without telling me how much and of course with that nasty attitude so with no other choice decided to take a photo of her to send my customer and she replay that this was illegal and I was not allowed to comeback to the that post office again, if you work with the public and not happy about it she should find another job where she might be more cordials with people or not work entirely with people
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August 2023 by Juan Carlos Rodriguez
My mail delivered by them is always Open! Probally thinking theres money order and checks in there.its been going on for a while,i even called to complain,still comping like that. I live at spring street elizabeth