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“Merit Auto Body has gone above and beyond. I can't tell you how many times I've done business with other shops and it's been an anxiety-ridden process where I have had to take care of every step, call the insurance company, get a loaner, call for extensions, call the shop, etc.
I believe I only spoke with the insurance company once, paid my deductible and picked up my car when it was ready. Merit Auto Body handled all the calls with the insurance, the rental car company -- the loaner car was available at Merit Auto Body and was picked up by the rental company there as well. I didn't need a ride to pick one up or drop it off. The office sent me updates on the repairs and process almost daily with such a friendly demeanor. It was a seamless process from start to finish.
The repair was for the trunk area. It was crushed where the plate is located. The trunk door was also affected where it was crooked and didn't close plumb and the electricals responsible for opening and closing the truck were affected as well. I also had unrelated damage to my car and the shop kindly fixed those also along with the damage from the accident. When I picked up my car, it was spotless, inside and out. It looked as if I had just purchased my car from the dealer.
I highly recommend Merit Auto Body and I look forward to using their other services, such as detailing. They are all so professional, friendly and thoughtful -- everyone who works there -- that it brings back a feeling that doesn't exist anymore...that it's a friendly neighborhood interaction than a cold couldn't-be-bothered business. Props to the owner for creating and maintaining this environment.”
“This is a very honest shop and Reed really helped me out! I was hit by a wreckless driver who scratched the side of my car. Reed took a look and had his shop clean the sides and the scratches were miraculously removed. He didn’t charge me for this service but I will be back to get their help removing a dent that was left over. Cannot recommend this shop enough! Amazing hard working honest employees!! So glad I trusted my gut and came here!”
“The service was fast, efficient, and fairly priced—no surprises or hidden fees. What stood out most was their honesty and attention to detail. They even went the extra mile to check a few other minor things and gave me tips to keep my car running smoothly.
Thank you Marvin for your excellent work!”
“I took my vehicle to Renzo because of a little accident, and boy I did not even notice my car when I went to pick it up. This company is so professional I would recommend them 100 times. It’s not my desire to be in an accident again but if it should ever happen, I am definitely taking my vehicle here.
And the hospitality of the staff was so professional they made the encounter felt effortless, they must be in business for a decade. Thank you Renzo for a job well done….”
“Paul and Aimee are truly amazing. Paul and his crew fixed my Jeep up perfectly. They made this whole process a really smooth one. They did everything for me.. from calling and dealing with my insurance and getting me in a car rental ASAP. Also kept me updated on everything and was always very pleasant to speak too. I dont want to get in to another accident but if I did.. I have no worries at all with Paul and East Collison by my side! Thanks guys!”
“The sunroof wouldnt close in my sons Jeep Renegade, and in twenty minutes it was fixed for free! Very nice, welcoming people, honest.
If I ever need my car fixed, this is where i'm going.”
“I can't say enough good things about Eli Auto. I've been bringing my car to them for years now and I have never been disappointed. They are truly exceptional in how they care for their customers and in the very professional work they do. It's difficult to find a shop that you can trust. I found that with Eli Auto and I've been a customer since. I very highly recommend the business. They are honest, reliable and genuinely nice people. You won't be disappointed in any way.”
“Demos and his team were extremely professional and provided exceptional service. He assisted me with everything I needed for my car and completed the work within the hour. I would highly recommend him to anyone in need of automotive repairs or maintenance.”
“I’ve been looking for a mobile detailer for quite some time now and i finally found a place with really good reviews. I tested them out with a basic car wash to see their process and how well it would come out. Car came out amazing I will be booking a full mobile detailing package in a week! Thanks again for being on time and doing an amazing job on my Honda.”
“They were so great and professional. Took the time to really take care of my car. Lucy also worked with me and we set up a time that worked best for me to pick up my vehicle. Best experience I’ve ever had at an auto shop. Would recommend 10/10! Amazing experience. If I ever need anything fixed on my car again Twins Collision Inc is where I’m going!”
“Just dropped off my vehicle for repairs. Called beforehand with questions and Alex was very clear about the process, gave rough estimates of duration of fix. Drop off experience was very smooth.
Update:
Pick up was just as smooth. Received the vehicle with exterior and interior in very clean condition, and at full charge (guilty of bringing it dirty and very low charge). Damage is completely repaired.”
“Had the best experience with Max and his crew on fixing my car after it was hit in a car accident. From dealing with insurance and making sure the car looked perfect Max made the whole process stress free. My car looks great and I will always go here for any car fixes.”
“These guys always take great care of the family cars. Andy is the man! Polite and always helpful and the rest of the squad. Just go and give them a try. You won’t be disappointed at all! COURTNEY APPROVES THIS MESSAGE!”
“The best body shop! Ended up here after a small side mirror accident. The team and the staff gave me a quick and very honest price and were so nice to work with at a short notice.
Cannot recommend enough!! A great and honest business.”
“The BEST car repair/auto body shot in Fort Lee, hands down. Had a flat tire and some minor body damage where the jack was improperly placed when the spare was put on at a shop in The Bronx. When I got to BGC, a tech took the tire and the owner of the shop (Effie) took a look at the body damage. For no charge he was able to pound out the dent and told me to come back when its not raining and he'd even tough up the paint. 20 minutes later the tire was repaired and back on the car. I've come in for other minor stuff in the past, and always had a good experience. Yes, you might have to wait, it can get busy. Quality of work, fairness, and reasonable price make it worth waiting.”
“Great experience with a repair. Really appreciated the excellent job with the work. Communication and the quickness of the repair. Val and everyone else were super cool and helpful the whole time. Thank you again!”
“My car had rear damage on one side from a recent collision. Andrew and his team did a fantastic job in fixing the damage and completing ancillary repairs. In addition, Andrew and Car Kraft fixed a couple of small things that they did not ask any payment for. This was very considerate. It turns out, this is the third time I've had collision repairs done here (none of which were my fault ... really!). Thank you for your fine work each time.”
“Tony’s shop? Legendary.
I brought my car in for a simple noise, and Johnny diagnosed it faster than I diagnose myself on WebMD. The man inspected my car like it was going on a first date. Tony runs the place like a pit crew chief, Johnny works like he’s trying to earn “Employee of the Millennium,” and I left wondering if I should tip them.
If your car’s broken, go to Tony’s. If your car isn’t broken, still go — Johnny will find a way to impress you anyway.”
“I had an exceptional experience with Bronxville Auto Collision! The team fixed my car and it looks brand new! They were fast, friendly and kept me updated the entire time! I highly recommend them!”
“I can't emphasize enough how great an experience it was to work with Eric for the repair of my dented car door. He had a lot of knowledge not just about auto body repairs but also about navigating insurance companies, police report, and car rental. He was really easy and pleasant to work with from my outreach about a free evaluation to helping me with his insights about working with insurance companies and local offices as well as the car rental etc. His was easy to reach, very kind, went above and beyond for phenomenal service, and I'm very satisfied with the work he did in installing a new door. He made a stressful situation much smoother. I highly recommend his services!
Note, there are three shops here and his is towards the back.”
“Amazing service and great staff. I took my car to fix reflector in the afternoon and everything was competed in 20 minutes. Wow! Thanks to Fredi and Emery! Will definitely come back and recommend in the future.”
“Repair just like new, looks even better than it was before damages, amazing service overall. Also guided me through the process with Geico, felt a lot less nervous about the ordeal with their help. Even gave a complimentary inside and outside cleaning of the car at pickup, even tire inflating, so that was a nice surprise.”
“My wife went here for her car repair so I had to come because they were very professional, timely, and empathetic.
My car came out better than it looked before, and the clean/detailed my car when they give it back to me.”
“Its always nerve-racking having to go to the auto shop but at A&M I feel comfortable and taken care of! Hassan who runs the shop really knows his stuff and is eager to help as best as he can! I've had issues with my old 2008 Saturn and he managed to help me on that. And now I have a new electric Toyota and I was able to bring it in and getting pricing to fixing my bumper. He managed to the do the job efficiently. The mechanics are very knowledgeable as well!!!! I would highly suggest you visit them if you need assistance with your car.”
“I've been a loyal customer of Tolima's for about 1.5 years, and every visit reinforces why I keep coming back: exceptional service and genuine respect. They excel in their attention to detail, always taking the time to assess what my car truly needs. It's like having a 'big brother' in the auto industry—someone I can completely trust with my vehicle. Ladies, if you're looking for a service center where you feel confident and respected, Tolima's is my top recommendation.”
“Interstate 9W Auto Body and Sales is fantastic. They helped me work thru my insurance (and Steven even kept my little guy busy while I was on the phone!), they did great work, and I got my car back very quickly. It was headache free.”
“You’re a fool if you choose any other auto body shop other than Rich’s!! I needed a new side view mirror and was told a brand new one would be $1,500. Vinny was able to locate a used one in perfect condition for $375 and had it painted to match. Installed while I waited in under 30 minutes. HUGE shout out to Vinny, Rich, Bob and Tommy!!
Hands down the best!”
“This was my first experience dealing with a car repair of this severity. Jo, Kevin and the rest of the team did a great job. They handled everything thoroughly and put my mind at ease. Thanks again.”
“Robin and his guys provide outstanding service at a great price point. I go to Ricca for all my car trouble and his guys fix it quickly and reliably. It is a pleasure to deal with Robin and his team.”
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“Kevin Lee was kind, informative, patient and very accommodating during my car buying process. I hate car shopping but he took all the stress out. Highly recommended!!”