Banks in Englewood, NJ

“I've been using apple bank in englewood nj since it open I have had the pleasure of having been taking care of by customer service representative. Ericka e alba Sosa..she is very trustworthy and friendly. Any time I go to the bank she is the only person I like giving me advise on CDs and my personal account she keeps me updated on the latest applebank services..Ericka has a complete knowledge of the banking business,and explains things i. Ways that 8 can understand..”

“I'm a customer of Englewood PNC for 35 years. I love the staff especially Judy. I don't want her to leave and go back to Ridgewood. She is too valuable for Englewood PNC branch.”

“The staff are very friendly and attentive; particularly the manager Miguel. He was kind, professional, and very helpful. I will continue to do my business at this location and I highly recommend others to do the same if they want great customer service!”

“Five stars for today’s service, But only for Employee “Rupert”

For some reason every time I come to this location, I get strange vibes. Not sure if it’s because of the color of my skin. One incident that sticks out to me specifically, Was I forgot my drivers license at this location, They called me to pick it up, they told me to take a seat, I had to wait 18 minutes while they took people that arrived AFTER I did, just to hand me my license back. Then to top it off in order to get my drivers license back, They wanted another photo ID of me. luckily I had my passport in my car. Is that not strange?

Second incident that stuck out to me, I was attempting to take some money from one of my accounts (I have two) I guess since the check was 20+K they did not want to give me money saying “if something happens you be responsible for the cash” this is an entirely new staff by the way, There used to be an Indian lady here, And way nicer staff.
Not the only reason why that comment was strange to me, Was because one of my direct deposits comes directly to this bank from a hospital! IN the same TOWN, THAT I also LIVE IN, for over 2k per check after taxes. And I’ve been with this bank since 2010.

But RUPERT! You sure did a good job today! Because I walked in with an attitude and left with a smile. ?
But I was definitely expecting some bullshit!

I would say, though if you’re Hispanic, this is definitely the location for you. Awesome service. ??”

“NVE felt like it was a part of my family. Going back to being a little girl, I recall going through the drive through with my mom and being met with kindness and friendliness from the tellers. I accompanied my mom when she visited the branch in Englewood, and each person treated her with kindness and respect. When my mom passed 8 years ago, she left an IRA, and I began a banking relationship with Cheryl in their IRA department. Since 2016, she has been an absolute pleasure to work with. She knew who I was whenever I called along with the details of the account. Even so, she took the time to verify me, because she is diligent in her work. When it recently came time to transfer the account, she went above and beyond to help me. The banking relationship is now over since I no longer live in NJ, but I will always remember this bank as a friendly and welcoming place. Cheryl was especially helpful to me during a difficult time, consistently showing kindness and attentiveness to my account. Thank you for 60+ years of being a helpful, kind, and respectful bank for my family.”

“I want to express my gratitude not only to a very professional, courteous & funny Mitchell H. Gluck, who helped me with Name Change paperwork this past Friday, but also to his colleague Silvia Eastmond, who was a pleasure to observe working her station with a genuine smile, positive attitude & professionalism. It was a super humid & hot, quite disgusting day affecting everyone’s mood, but not the crew that worked that day at Englewood branch of Valley Bank. And when I met their Manager, Arlene Rodriguez, it all made sense. She was just as warm, accommodating & professional as Mitchell & Silvia. They all are a very positive TEAM and lift each other up, as well as us, clients of the bank. These days it’s a rare gift & I want to thank you for it!”

“I use both the Englewood NJ and the Beacon NY citizens bank branches for my businesses in NJ and NY, and have found then all to have exceptional customer service. Here is a shout-out to Steve, Maria and their team at the Englewood NJ branch for being so helpful as I navigate the many ups and downs of running two small businesses. Thank you!”

“This bank has improved significantly! The new staff is friendly, Michele and Mildred are both professional and welcoming. The Manager is very attentive and supportive, making the customer service experience significantly better. The shift in staffing has made it enjoyable to visit this branch. Well done!”

“Nothing but excellent service at this location! Dima and Mostafa were super helpful when I came in to open a business account. They provided me with all the information I needed and helped me every step along the way. They were incredibly easy to talk to and I couldn’t have asked for a better experience!”

“Love, love, love this branch. The managers and tellers are great and very helpful. Adriana is one one of the best tellers I have ever worked with. She takes care of here customers with a smile and remembers even minor details. Thank you so much for your amazing service Adriana:)Best,Vic”