Apple Sagemore is a popular Apple store that consistently provides excellent customer service. The staff is described as overly friendly and helpful, even during busy times. Customers appreciate the patience and attention provided by employees like Tai Valentine and Justine, who ensure they leave fully satisfied with their purchases. However, some customers have had mixed experiences, with one noting a lack of one-on-one guidance and personal service during a phone purchase. Overall, the Apple Sagemore store is praised for its efficient operation and the ability of the staff to assist everyone who visits, with a special shout-out to employee Anthony M. for his exceptional service.
Matt and Illia were absolutely amazing. My daughter came in with a broken dead phone. They took the time to make sure she was able to backup her old phone (above my pay grade) and she left with a new fully backed up new phone. Crisis averted!!! Thank you
June 2026
I tried apple vision pro. They were very helpful; their customer service is excellent. I highly recommend them and want to thank the team very much
June 2026
Over 2 hour wait just to drop phone off. Then waited 45 minutes to pickup phone.
